TRIGO Global Quality Solutions is seeking to fill a Team Lead Position in the Detroit, MI / Metro Detroit area.
Overall Purpose of a Sr. Team Lead
Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members
Provide leadership and guidance to site personnel
Support and maintain a positive and productive atmosphere at sites
Ensure all company and customer guidelines are upheld
May Report to
Site Manager / Site Supervisor / Sr. Site Leader / Site Leader
Responsibilities
Client relationship & Business development
- Establish and maintain relationships with customers and site personnel
- Daily communication with various stakeholders at the site level
Operations
- Assist Site Leaders or Sr. Site Leaders as needed
- Train to the Site Leader position and flex up to support in this role as needed
- Train inspectors and validate adherence to process (ie: audits)
- Communicate changes in projects and work instructions to inspectors
- Document and report non-conformances to Site Leader/Supervisor
- Make independent judgments for subjective scenarios according to project needs
- Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
- Manage material movements using inventory management tools (ie: scanners) as needed
- Work as an inspector when required
- Comply with local and company Health & Safety legislation, laws, and policies
- Comply with all TRIGO and site specific customer policies
Organization & management
- Facilitate communication of information within and between workgroups
- Assist in maintaining a 5S/6S working environment
Technical
- Collect and maintain company reports and data
- Utilize company web portals to record required audits and documentation
Other
- Any other duties as assigned
Knowledge, skills, abilities
Hard Skills
- Proficiency in English
- Excellent written and verbal communication skills
- Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
- Proficient in the use of various gauges and measuring devices
- Demonstrated flexibility within a fast-paced challenging environment
- Ability to take initiative and handle highly sensitive and confidential material
- May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
- Walk and/or stand for long periods of time
- Lift / move 50 pounds
- Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
- Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors
Values and Attitude
Global team spirit
- Team player
- Caring for people
- Open-minded
Excellence
- Reactive
- Resilient to pressure
- Rigorous
Customer focus
- Client oriented
- Reliable & trustworthy
- Flexible
Initiative
- Autonomous
- Innovative
- Daring
Work experience
- 1+ year in Quality related position preferred
- Demonstrate leadership ability
Education background
- High School Diploma or Equivalent
About TRIGO Global Quality Solutions
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted
