GENERAL SUMMARY:
Utilizes advanced optical knowledge and deep understanding of American National Standards Institute (ANSI) and ISO standards to inspect, audit, and review product and processes related the manufacturing environment within the Optical Lab.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
· Performs the final inspection of eyeglasses before shipment
· Audits eyeglass components along several stages of the manufacturing process
· Participates in process continuous improvement efforts and monitors effectiveness of processes
· Drives a culture of accountability and ownership
· Assists in the development and clarification of process specifications
· Works with staff to determine, troubleshoot, and correct operational errors.
· Uses Laboratory Management System and Enterprise Resource Program (ERP) to report and document metrics for department performance (i.e., losses, yields, productivity, etc.)
· Analyzes qualitative, statistical, and quantitative data
· Monitors and evaluate the effectiveness of quality control systems
· Maintain quality metrics and reports
· Participates in investigations into quality issues
· Remain up to date with industry developments and best practices in quality control.
· Improves job knowledge by attending training and keeping relevant knowledge and skills current
· Demonstrates organizational skills
· Follows system and safety protocols outlined in 6S procedures
CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy and summarized below:
Communication Ownership
Understanding Motivation
Sensitivity Excellence
Teamwork Respect
Must practice the customer skills as provided through on-going training and in-services
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative, and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
· Requires the ability walk and stand for extended periods of time in a climate controlled manufacturing plant.
· Requires occasional lifting of up to 25 pounds
Additional Information
Organization: Community Care Services
Department: HF OptimEyes Lab
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region's major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.