GENERAL SUMMARY:
Under the supervision of The Henry Ford Cancer Institute (HFCI) leadership:
· The financial counseling supervisor will be responsible for managing the day-to-day operations of the financial counseling team and all human resources related issues.
· Financial counselors are responsible for helping patients navigate and understand their financial responsibility of their treatment, in so doing, will reduce stress around the financial responsibility and financial toxicity.
· The financial counseling supervisor will ensure that the team is meeting its goals of counseling patients on their out-of-pocket cost, advising on insurance optimization options, and connecting patients to appropriate financial assistance programs. T
· he financial counseling supervisor will also be responsible for overseeing all medical necessity review and working with the central authorization team leadership to ensure alignment.
EDUCATION REQUIRED:
· Bachelor's Degree in business, healthcare or related field or seven years of experience in financial navigation/counseling, medical billing or related healthcare field required.
EXPERIENCE REQUIRED:
· Supervisory experience preferred.
· Advanced understanding of medical insurance required.
· Strong working knowledge of the medical field landscape.
· Experience in oncology preferred.
· Strong computer skills, including Microsoft office suite required.
· Must possess excellent communication skills- written, verbal and listening skills.
· Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all time.
· Ability to demonstrate creativity and innovative thinking.
· Knowledge of medical terminology preferred.
· Must have enthusiasm and possess excellent customer service skills.
· Enjoy working with people and possess a friendly personality.
· Must be a team player.
Additional Information
Organization: Henry Ford Medical Group
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region's major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
