ABOUT THE ROLE
Location: Saginaw, Michigan (On Site)
As a part-time Call Center Agent (CSR) at Morley in Saginaw, Michigan, you'll:
- Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Why Apply
This is a great opportunity for you if you’re a senior, retiree, student or parent looking to earn extra income on your own time!?
Schedules are flexible around your work, school or family obligations.?
You'll?be equipped with paid training and phone scripts to ensure you are completely comfortable and ready to provide excellent customer service.
Location
This is an on-site position in Saginaw, Michigan. You'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You’ll also have access to our free on-site workout facility and enjoy perks such as tickets to local events.
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
SKILLS FOR SUCCESS
- Excellent communication skills (spoken and written)
- Computer navigation and basic typing skills
Eligibility Requirements
- High school diploma or equivalent
- Six or more months of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- Required to work on site in Saginaw, Michigan, daily
- Able to work 24-30 hours per week and attend training
- Center's hours of operation: 8:30 a.m. - 8 p.m. Monday through Friday (no weekends!)
- Flexible work schedules
- Must be able to stick to the schedule reliably, as some queues are time sensitive
NOTICES: Morley utilizes E-Verify ( https://bit.ly/MorleyEverify) during onboarding for all hires. Learn about your right to work: https://bit.ly/MorleyRightToWork. Privacy policy: https://morleycompanies.com/privacy. CCPA Notice (California applicants): https://info.morleynet.com/ccpa. Contact [email protected] if you need reasonable accommodation to apply or interview.
WHY JOIN OUR MORLEY FAMILY
Employment value is the combination of competitive pay, health benefits & other benefits we provide?– your total compensation package.
Benefits
- Health and wellness: Medical & prescription coverage (free annual physicals), dental & vision insurance, paid time off, programs (wellness, quit tobacco, manage chronic conditions)
- Financial: 401(k) with match, flexible spending account, life insurance, short/long-term disability insurance
- Also: 24/7 free online access to doctors (Teladoc), nurse help desk, benefit/claim help, family/financial/will services
About Morley
- Mission: Deliver extraordinary experiences
- Equal opportunity employer
- Reasonable accommodations for those with disabilities
- See associate perspectives: https://morley.goodseeker.com/c/morley
