About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. About This Job This position involves both the comprehensive management of existing commercial relationships as well as soliciting new business opportunities with assigned customers and targeted prospects. Although it can vary by market, targeted companies generally include those with annual sales of $15MM and over. Essential Functions * Reach out to assigned customers and targeted prospects with the objective to acquire new business * Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring a high level of customer satisfaction and retention * Coordinate with product partners to cross-sell a full range of products and services * Critically review and analyze portfolio to reduce risk and enhance profitability * Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk * Facilitate the resolution of customer problems, engaging product experts as needed * Participate in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace * Ensure compliance with all bank policies, procedures, regulations, and laws * Manage a portfolio of commercial relationships with some or all of the following characteristics: * Average loan portfolio O/S of $25MM to $50MM * Average deposit portfolio of $10MM to $25MM * Annual contribution of $250M to $500M * Perform other duties as assigned Knowledge, Skills & Abilities Required * Basic knowledge of full range of commercial products, credit policies, procedures and terminology * Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements * Strong time management skills, with ability to appropriately prioritize calling activities and strategies * Goal oriented with strong sales skills * Strong strategic, analytical, and problem-solving skills * Basic credit analysis skills * Strong persuasive and negotiation skills * Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities * Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills * Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values * Basic proficiency with Microsoft Word, Excel and Outlook Education & Experience * Bachelor's degree in Business Administration, or equivalent combination of education and experience required * 1+ years of commercial banking experience required For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report. For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record. **Level of role (I, II or III) is determined by knowledge, experience, skills, abilities, and education ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Banking Relationship Manager job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $68,500 to $179,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. #LI-TC1 Location: 146 Monroe Center Street NW, Grand Rapids, Michigan 49503-2825 Time Type: Full time
