SeniorProgram Manager
Senior Program Manager
Job ID: 1673
April 30, 2024
Department: Job Training& Workforce Training
Employee Group: Meet & Confer Schedule: 40 hours/52 weeks,flexible Compensation: Grade 15: $63,000 Benefits: Full Time
Reports to: Associate Dean,School of WorkforceTraining
Posting Closes: May 14, 2024
SUMMARY
Plan, direct and coordinate projects to ensure that project goals are accomplished within the prescribed timeframe and funding parameters. The Senior ProgramManager will act as a customer liaison to facilitate on timedelivery of plannednew program initiatives, operations for Job Trainingand Workforce Trainingprograms as assigned by the Dean or Associate Dean of Workforce Training, and to ensure compliance with federal financial aid, veterans services, and assessment activities for non-credit programs.
ESSENTIAL FUNCTIONS
• Consults with leadership and reviews non-credit program class schedules, room assignments, and project proposals to determine goals,time frame, fundinglimitations, and procedures for accomplishing project, staffing requirements and allotment of resources.
• Develops projectplans specifying: goals,strategy, staffing, scheduling, contingency plans and allocation of available resources in partnership with the Associate Dean and Dean.
• Identifies and schedules projectdeliverables, milestones, and required tasks.
• Trains staff and facultyon topics relatedto assessment, compliance for non-credit financialaid, veterans' services and workforce program funding.
• Establishes standardsand procedures for program and project reporting and documentation.
• Reviews statusreports prepared by project personnel and modifies schedules and plans as required.
• Prepares projectstatus reports and keeps management, clients and other informed of project status and related issues.
• Confers with workforce facultyand staff to provide technicaladvice and resolveproblems.
• Develops businessprocesses that ensuredeveloped application meets all projectrequirements.
• Develops and maintains technical and project documentation. Coordinates the collection, compilation and analysis or program data; develops, write and presents comprehensive (statistical and narrative) program reports.
• Coordinates projectactivities with marketing/outreach, sales,operations, customer support,and client staff to ensure goals and requirements are met.
JOB SPECIFICATIONS
Education Credentials
• Bachelor's degreein Applied Arts,Communication, Career Technical Education or Businessrequired. Master's degree preferred.
• Project Management certification is preferred.
Work Experience
• 3-5 years'experience working in business field,higher education, or career technicaleducation.
• Technology experience in Microsoft OfficeSuite, Google products, experience using high education enterprise systems is preferred.
Skills
• Training and teaching others
• Communicating with supervisors, peers or subordinates
• Establishing and maintaining interpersonal relationships.
• Gathering information
• Thinking creatively
• Developing objectives and strategies.
• Selling or influencing others.
• Analyzing data or information
Physical Demands
• Must be able to drive to various meetingsand events aroundthe state of Michigan.
Mental Demands
• Ability to prioritize and work with multiple deadlines.
• Ability to work in a fast pace environment.
• Must maintainconfidentiality.
• Must be efficient and possess good organization, problem-solving, decision-making and analytical skills.
• Must use good and independent judgement in handling sensitive or difficult situations.
Working Conditions
• GRCC will comply with any mandatedhealth and safetyrequirements. Compliance information is available on our policies website.
• Some schedule flexibility is needed to attend events or activities. Regular attendance during normal scheduled hours 80% of the time. There is the opportunity for some scheduleflexibility to meet work needs.
NEXTSTEPS / APPLICATION PROCESS
• Please fill out an application at https://http://www.grcc.edu/jobs Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the closedate referenced at the top of this job posting.
• Predictive IndexAssessment (behavioral &cognitive) REQUIRED: In order to have your application considered, you must complete the https://assessment.predictiveindex.com/8MMT/7b67fb77-e253-4bee-82ba-929e65f1eb39?type=candidateba
HIRING PROCESS
GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiringprocess. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.
Individuals with diversebackgrounds are encouraged to apply. Grand Rapids CommunityCollege is an equal opportunity employer. Visa sponsorship is not available.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race,color, religion, maritalstatus, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement
including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://apptrkr.com/5226029
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