About Us: Region IV Area Agency on Aging, Inc., is a nonprofit committed to empowering older adults to age gracefully in the setting of their choice and making a difference in the lives of older adults, caregivers, and their families. Region IV has been a valued community partner since 1974 with our mission “Offering Choices for Independent Lives.”. We are dedicated to fostering independence and providing comprehensive services for the aging community in Berrien, Cass, and Van Buren counties.
Position Overview: We are seeking a proactive and detail-oriented Clinical Quality and Compliance Associate to join our team. In this role, you will play a vital part in maintaining the quality and compliance standards of our agency's services. From tracking data to coordinating training programs, you will collaborate with various departments and community services/vendors to uphold our commitment to excellence.
About the Program: Integrated Care at Home provides quality healthcare directly to individuals in their homes. Integrated Care at Home Services, in collaboration with the Area Agency on Aging, offers home-based medical care to adults aged 18 and older with disabilities or chronic health conditions in Berrien, Cass, and Van Buren counties. Our mission is to reduce emergency room visits and hospitalizations by delivering primary care, behavioral health counseling, chronic care management, and nutrition counseling where it's needed most – at home. To qualify, individuals must be 18 years or older, primarily homebound, and managing two or more chronic conditions.
Qualifications:
- Bachelor's degree preferred, or associate degree in Health or Human Services, or equivalent experience working with older adults/persons with disabilities.
- Experience in working with older adults and/or persons with disabilities preferred (2-4 years).
- Current Michigan license or certification (CHW, LPN, RN, LBSW, LLMSW, or LMSW) is desirable but not required.
- Ability to obtain certification as a Community Health Worker within 1 year of employment (Training is paid for by the Agency)
- Proficiency in standard office applications and computer literacy required (Microsoft 365 products).
- General understanding of long-term care, person-centered thinking, and community resources preferred.
- Ability to travel within Berrien, Cass, and Van Buren counties; reliable transportation required.
Benefits:
- Full-time position (37.5 hours/week), no weekends or on-call duties.
- 50/50 hybrid schedule after training period
- Flexible scheduling between the hours of 6am and 7pm Monday- Friday
- $200 continuing education/ per year
- Employer-provided benefits include Health, Vision, and Dental Insurance, 403b retirement account with employer matching, employer-provided life insurance, sick leave (12 days), vacation time (12 days), and paid holidays (14.5 days), Optional Life Insurance, AD&D insurance, and pet insurance.
- Full-time Employees may qualify for the Federal Public Service Loan Forgiveness Program.
- Equal Employment Opportunity: We are committed to providing equal opportunities for employment and advancement without discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression.
Key Responsibilities:
- Provides ongoing information and support to caseload of clients and their families and caregivers.
- Maintains strong relationships with partners and providers throughout the health and human service community.
- Conducts comprehensive biopsychosocial assessment independently or as a member of an interdisciplinary team.
- Develops, implements, and monitors person-centered plans of care in accordance with established guidelines and standards.
- Evaluates the effectiveness and benefits of the services provided to participants.
- Provides motivational interviewing and coaching to help participants and caregivers achieve optimal social and health outcomes and goals important to them for quality of life.
- Provides advocacy and facilitates formal and informal care and services through external sources.
- Maintains current, accurate, and HIPAA-compliant participant files and program records.
- Travels throughout Berrien, Cass, and Van Buren Counties for in-home assessments.
Application Process: Due to the high volume of applications, we are unable to provide individual status updates. If selected for an interview, you can generally expect to be contacted within 2-3 weeks.
Join us in making a difference in the lives of older adults and their families. Apply today to become part of our dedicated team!
Public Service Loan Forgiveness Program: As part of our commitment to supporting our employees in their professional and personal growth, Region IV Area Agency on Aging, Inc. offers participation in the Public Service Loan Forgiveness (PSLF) Program. This federal program provides loan forgiveness to employees who have made 120 qualifying payments on their Direct Loans while employed full-time by certain public service employers, including nonprofit organizations like ours.
Eligible employees can benefit from this program while serving in their roles at our agency, helping to alleviate the burden of student loan debt. We encourage interested candidates to explore the PSLF program further and consider the potential financial benefits it may offer.
For more information on the Public Service Loan Forgiveness Program, including eligibility requirements and how to apply, please visit the official website of the U.S. Department of Education or consult with our HR department for guidance. We are committed to supporting our employees in their pursuit of financial wellness and professional fulfillment.
EEOC Statement: Region IV Area Agency on Aging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
ADA Statement: Reasonable accommodation will be made to enable employees with disabilities to perform essential functions of their job absent undue hardship.
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Winner: Moody on the Market 20 Best Places to Work in Southwest MI 2020