We are in the “People Business”. What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to customer service our specialists should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes naturally. This position will require working onsite at 402 Washington Ave, Iron River, MI 49935 (Global Response Office).
What Will I Be Doing?
- Manage high volume of customer interaction through various channels
- Communicate directly with customers on services offered by our clients.
- Assist customers with setting up accounts, technical support, and troubleshooting issues
- Keep records of customer interactions, transactions, comments, and complaints.
Sound like you? We want to speak with you!
We are searching for confident, self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone interactions.
