Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Are you ready to be a game-changer and explore new possibilities? Join our team and contribute to one of the fastest growing teams at Workday!
Student Solutions Innovation, Strategy and Enablement is an organization within our Customer Adoption Services practice. Our mission is to enable customers and our services ecosystem to embrace and deploy Workday products and solutions in the most effective and efficient manner and with the highest quality to ensure lasting customer success.
We are looking for a hardworking, innovative, and collaborative Implementation Strategy Director to join our team. You will be guiding our sales, partner and delivery teams to deploy the current and emerging capabilities of Student solutions for our Higher Education customers. Additionally, you will be liaising with product regarding product escalations and complex or emerging requirements. The person must be passionate about providing solutions with the next generation of product functionality in mind.
The successful candidate will work hand-in-hand with field services, professional services, delivery, product management and customer success to provide differentiated Workday Student solutions and help prospective customers and deployment partners understand their value and benefits, explain technical features, deployment strategies, define scope and services estimates, engage in proof of concepts, and avoid potential problems. The role requires an innovative problem solver who can quickly identify and understand issues and drive towards effective resolution!
It's exciting to work in a company where people truly believe in what they're doing. At Workday, we are committed to bringing passion and an outstanding customer experience to the business of enterprise applications. We work hard, and we are serious about what we do. We also like to have fun! In fact, fun is one of our company's core values. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
About the Role
We are looking for someone who is passionate about enabling Workday Professional Services and our deployment partners to ensure the successful implementation of Workday Student.
Primary roles and responsibilities:
- Serve as the Workday advisor for product and services solutions on large scale and complex deployments
- Be responsible for the high-level design and end-to-end solutions based upon product strategy and functionality and identify relevant mitigating strategies
- Collaborate with product management in customer conversations to understand the strategic direction of our Student solutions and articulate the product vision to deployment teams through advisory services
- Triage and resolve critical issues raised with Solutions Enablement and Product on behalf of customers, partners and professional services
- Channel deployment strategy lessons learned into field readiness to help improve ongoing services ecosystem enablement
- Engage with program teams to incubate new products and packaged solutions in a collaborative manner with product, sales and services
About You
Basic Qualifications
- 4+ years deploying Workday Student
- Demonstrable domain expertise working in Higher Education and deploying Workday Student and other solutions
- Understanding of the Higher Education landscape and global capabilities preferred
Other Qualifications
- Excellent verbal and written communication skills
- Experience in a fast-paced work environment
- Strong problem solving and critical thinking skills
- Ability to collaborate with multiple partners across a diverse organization
- Capacity to consolidate and prioritize input from multiple sources.
- Ability to travel up to 50% under normal conditions.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $182,400 USD - $273,600 USD
