Tata Technologies, Inc.: Change Management Analyst – Detroit, MI
DUTIES:
- Prepare and circulate reports as per requirements specified in Program Records and Reporting section.
- Capture relevant data required for reports.
- Track and monitor status of various services, capacities that are offered under proposal.
- Ticket data from time of arrival until time of closure.
- Report management – frequency, formats, contents, repositories, distribution
- Follow up action items during governance meetings – CMRB, OSB towards their closure.
- Track change request within each service as well as for CCR for the contact.
- Track financials and ensure billing is done on time and as per agreed charging mechanism.
- Governing Build team meetings and track progress of all receipts, maintenance release, block points.
- Prepare detailed project plans.
- Prepare meeting minutes (business IT meeting, Core Team meetings, Build Team meetings
- Assemble team to test after scheduled change and report testing status to business.
- Host go/no go call after schedule change.
- Other duties as assigned.
REQUIREMENTS: Bachelor’s degree or foreign equivalent degree in IT, Computer Science or related technical field and two (2) years of experience with project or systems analysis. Experience must include 2 years with each of the following:
- Data Analysis.
- Process Modeling and Requirements Management.
- Software Development Lifecycle.
- VBA and MS programming.
- Excel Macro Programming.
- Reports and Dashboard creation.
- Presenting technical information to technical and non-technical stakeholders.
Position may be authorized for 100% telecommuting and may be assigned to various unanticipated client sites throughout the US.
LOCATION: 6001 Cass Ave #600, Detroit, MI, 48202
TO APPLY: Apply directly on-line at https://r.ripplehire.com/s/bNFlX.
