Shift Leader Job Description
We are seeking an upbeat person to join our team as a Shift Leader! In this role, you will greet customers, answer product related questions, and take and fulfill orders. Responsibilities also include opening and closing the ice cream shop, and supervising Flavor Consultants. Our ideal candidate is someone who can present our frozen treats to each and every customer with a friendly attitude in a fast-paced environment.
Duties and Responsibilities
- Greet customers
- Take customer orders using our Point of Sale system
- Scoop ice cream and toppings to fill customer orders
- Fulfill Doordash orders
- Restock ice cream flavors
- Restock bowls, cones, and toppings behind the counter
- Bake cookies
- Clean and sanitize equipment and work surfaces
- General cleaning
- Supervise Flavor Consultants
- Open and close ice cream shop
Requirements and Qualifications
- Must be at least 18 years old
- Ability to stand for extended periods of time
- Customer service skills are essential
- Excellent organizational and leadership skills
