HR Business process Analyst
Locating: Remote
Duration: 12 Months
The Role:
You will support multiple business processes and work streams related to recruiting and HR-applicable tools as well as serve as a liaison between GTA and our IT and HCM partners for system design and integrations. You will participate on various project teams and perform analysis, requirements gathering, planning, design, development, testing and release of features and functionalities for current and new recruiting software implementations.
Responsibilities:
o Understand how GTA’s processes function within Workday
o Support business as usual activities
o Recommend and adopt industry best practices relevant to attracting and hiring key talent into the organization
o Research innovative technologies to support and or replace current technologies in the GTA technology portfolio and recommends changes to support future GTA strategies & roadmap
o Ability to facilitate discussions with technical and business partners to translate and convey business needs, as well as system impacts or limitation
o Identify business requirements for technology partner portfolio planning, stakeholder impact and assist in prioritizing business change requests
o Liaise with IT and HCM and technology partners on daily recruitment operational items including change requests, defect and incident remediation, other issues and concerns to ensure proper and timely solution delivery
o Assist in the development of training materials for system users
o Partner with Project Management to develop a coordinated delivery approach, dependencies, resource requirements and schedule for multiple workstreams with the overall program and launch schedule
Typical day in role:
- Utilize competency and experience with Workday’s business process framework to provide recommended solutions for the business and evaluate existing challenges
- Partner with the business on the best long-term solutions for Workday Recruit business process and job application steps, including data opportunities throughout
- Coordinates, executes, and participates in user acceptance testing (UAT) to identify application errors and to ensure quality software deployment
- Support day-to-day support of GTA’s technology stack to ensure continued operations and ensures customer inquiries are addressed and resolved with a high degree of service quality and efficiency including evaluating upcoming enhancements to functionality, creating & executing test scenarios and scripts and defining business requirements
- Ability to facilitate discussions with technical and business partners to translate and convey business needs, as well as system impacts or limitation
- Liaise with IT and technology partners on daily recruitment operational items including change requests, defect and incident remediation, other issues and concerns to ensure proper and timely solution delivery
- Partner with Project Management to coordinate delivery approach, dependencies, resource requirements and schedule for multiple workstreams with the overall program and launch schedule
Required Qualifications:
- Bachelor’s degree in a related field
- 5+ years’ experience supporting implementation Human Resources (HR) technologies and knowledge of HR-related systems and integrations (HRIS, background check vendors, assessment vendors, employee referral add-ons, CRM, etc.)
- 3 years’ experience working in Workday, including experience in handling change requests, defects, incidents, and customer concerns
- Ability to work in a fast-paced environment with shifting priorities
Preferred Qualifications:
- Workday Pro certification for HCM and Touchpoints in Recruitment
- Experience in implementation of the Workday Recruiting for a large scale, global organization
- Talent Acquisition experience including recruiting process, strategy, metrics analysis and continuous improvement
- Knowledge of infrastructure-related systems, i.e., client/server, workstations, servers, networks
Top must have:
Workday Recruitment business process experience
Previous experience with creating technical requirements
