Come join an amazing team of close to 900 employees dedicated to providing Excellence on Every Level!
This is an exciting new opportunity to join an established company in the environmental services industry which is on the forefront of the battle to clean up the country’s toughest environmental challenges. Cascade is positioned for new growth and seeks candidates who are highly motivated and want to make a difference.
The Client Services Manager (CSM) contributes to company growth by nurturing client relationships across Cascade’s entire suite of services- drilling, site investigation, and remediation services. The CSM leads business development activities in their select geographic region targeting both new and lapsed clients. These activities include in-person and digital communications. The CSM has a full support team including field operations, marketing, sales enablement, sales operations, technical subject matter experts, and client experience.
As a key member of Cascade’s Revenue Team, the CSM collaborates with colleagues to establish and execute strategic plans to achieve revenue growth goals. The CSM will gain knowledge of the Cascade family of brands, service line value propositions, target market segments, and competitive landscape in the assigned market area.
ESSENTIAL FUNCTIONS
- Research and build relationships with lapsed clients and new prospects who are interested in or have a need for Cascade’s services
- Connect with key decision makers to communicate Cascade’s capabilities and value propositions for our suite of services
- Engage with clients in field and office settings
- Facilitate client conflict resolution when issues have been elevated from the field staff
- Work closely with Marketing and Client Experience teams on lead follow-up and response
- Identify market needs and trends collaboratively with leadership and operations teams
- Routinely and effectively utilize our current CRM (Salesforce) for documenting and tracking all business development activities
- Achieve specific financial goals and business development metrics and benchmarks for the assigned market area
JOB REQUIREMENTS AND QUALIFICATIONS
- Bachelor’s degree in marketing or a science field (e.g. geology, engineering, environmental science)
- 3-5 years of sales, marketing, or business development experience
- Familiarity with environmental services helpful but not critical
- Willingness to “cold-call” new prospects and lapsed clients
- Ability to positively interact with customers, field operations, management, and office personnel to build constructive and effective relationships
- Outstanding written and verbal communication skills and general business acumen
- Team player who can effectively work independently
- Organized, self-motivated, responsive, and personable with a high level of integrity
- Ability to travel overnight for one-day or multi-day trips
- Proficient in Salesforce, Microsoft Office products, and Apple OS platforms
- Salary range of $90K - $120K
Cascade Environmental, LLC, and our subsidiaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. EEO is the Law.
Cascade is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (425) 527-9700.
