Job Details

CLASSIFICATION TITLE:

Communications Manager

SALARY:

$75,183.84 - $97,244.01

DEPARTMENT:

Health & Community Services

Closing Date:

04/10/2024 12:00 a.m.

FLSA STATUS: Exempt

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

GENERAL SUMMARY

Under direction, this position is responsible for information, research and communications activities which promote the programs and services of all departments under the umbrella of Health and Community Services. Serves as the point of contact for media relations.  Prepares, edits and disseminates information and the promotion of department programs and services.  Provides leadership for communication efforts and collaborates with internal and external stakeholders.  Coordinates the utilization of various communication channels such as social media, websites and various web tools ensuring accuracy and consistency with all departments under Health & Community Services.  Assists with government affairs, review of legislation, and performs public outreach.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Facilitates and coordinates the communication activities and operations for all departments under the umbrella of Health & Community Services.

Serves as the point of contact for media relations. 

Provides leadership for communication efforts and collaborates with internal and external stakeholders. 

Develops marketing strategies for department programs and services.

Coordinates the utilization of various communication channels such as social media, websites and various web tools ensuring accuracy and consistency with all departments under Health & Community Services.

Creates and edits documents, photographs, and videos for promotion, reporting and documentation of events.

Ensures the integrity and effectiveness of departmental information presented to internal and external audiences.

Prepares technical reports and presentations related to annual reports, budgets, programs, and services, etc.

Plans or assists in the coordination and promotion of community outreach and community action events.

Monitors local and national media reports and identifies opportunities to promote community outreach messages.

Represents the department and participates in meetings, presentations, and project conferences to present strategic plans, operations, proposals, etc.

Operates an automobile while performing assigned duties.

Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience

• Bachelor’s degree in public relations, Communications, Marketing, Public Health, Business Administration, or a related field from an accredited college or university

• Five (5) years of experience in communications, direct media, or marketing within a government or non-profit setting

Preferred Education and Experience

• Master’s degree in public relations, Communications, Marketing, Public Health, Business Administration, or a related field from an accredited college or university

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Principles, methods, procedures and strategies concerning public information, marketing and communications

• AP standards, vocabulary, spelling, grammar and punctuation

• Health and Community Services programs and operations

• County policies and procedures

• Various computer programs and applications

Skill in:

• Writing, editing and coordinating the publication of materials.

• Public speaking, developing and delivery of presentations to large groups

• Various social media platforms and content systems

• Business use of software programs including, but not limited to Microsoft Suite products, Adobe products and Google Applications

• Using audio/visual equipment

Ability to:

• Translate complex information for various target audience into easily understood messages

• Establish and maintain effective working relationships with co-workers, Federal, State and local agencies and the public

• Exercise diplomacy, sound judgment, and decision making in accordance with policy and procedures

• Work in an environment which embraces the county’s Dignity Campaign

• Effectively speak, write and understand the English language

• Effectively speak, write and understand a language other than English is preferred

• Understand and carry out oral and/or written instructions

• Accurately organize and maintain paper documents and electronic files

• Maintain the confidentiality of information and professional boundaries

• Work independently

• Conduct oneself with tact and courtesy