General Summary
The Crisis Clinician conducts unscheduled crisis intervention activities for the purpose of resolving a crisis situation requiring immediate attention. The Crisis Clinician provides culturally competent and trauma-informed services to all consumers in need of crisis intervention while incorporating LifeWays' mission, vision and values into the decision-making process.
Essential Functions:
Team:
- Receives and responds to calls from the crisis line (or other means of request), and coordinates activities of others to ensure response time within guidelines.
- Serves as the team leader when responding to a situation with Crisis Specialists, Aides, or Peers.
- Conducts crisis/risk assessments and determines risks and chooses appropriate intervention to address and reduce the risk.
- Documents assessment of crisis, intervention and follow up.
- Develops safety plans and ensures warm hand offs of consumers to appropriate providers/services.
- Promotes the safety and emotional stability of individuals with mental illness or experiencing emotional crises.
- Uses clinical skills to minimize further deterioration of individuals, couples, families in crisis.
- Assists individuals in developing and/or enhancing better coping skills and a natural support system.
Specific:
- Works with primary case holder to addend the Individual Plan of Service (IPOS) meeting and provides brief intensive individual and family counseling until ongoing services are in place.
- Provides the consumer/guardian with ideas and techniques that will assist with skill building to help handle situations more appropriately. Skills include coping skills, anger management, communication, crisis de-escalation.
- Consults and arranges with the psychiatrist for urgent medication management evaluations.
- Assists individuals in crisis to obtain appropriate care, treatment, and follow up care.
- Encourages services in the least intensive or restrictive setting that is clinically appropriate to meet the individual's needs.
- Maintains contact with all staff/providers providing services for the purpose of monitoring and care coordination.
General:
- Informs the community of Crisis Team services available.
- Performs all duties as assigned to ensure the Crisis Team runs efficiently and effectively.
- Performs duties in a variety of settings to include but not limited to: the office, community locations, emergency departments, schools, consumer homes, and jails.
- Works a non-traditional schedule which may include evenings, weekends and/or holidays.
- Provides on-call services, as needed or assigned.
- Maintain regular and predictable attendance.
Required Education:
- Masters degree in social work, counseling, marriage and family, or psychology.
- At least one years' experience in working with children if performing duties within Intensive Crisis Stabilization Services (ICSS).
- Crisis Clinician I: Master's degree. Limited Licensed Masters Social Worker (LLMSW), Limited Licensed Professional Counselor (LLPC), Limited Licensed Psychologist (LLP).
- Crisis Clinician II: Master's degree. Fully Licensed Masters Social Worker (LMSW), Fully Licensed Professional Counselor (LPC), Fully Licensed Psychologist (LP).
- Crisis Clinician III: Master's degree. Fully Licensed Masters Social Worker (LMSW), Fully Licensed Professional Counselor (LPC), Fully Licensed Psychologist (LP) and is a Certified Alcohol and Drug Counselor (CADC) or is a Certified Advanced Alcohol and Drug Counselor (CAADC).
Note: to work with children must meet qualifications as a CMHP per the MDHHS provider guidelines.
Preferred Education:
- Master's degree in Social Work, Counseling, Family & Marriage Therapy or Psychology with licensure with the State of Michigan.
- Certified Advanced Alcohol and Drug Counselor (CAADC).
