Customer Liaison
Location:
Plymouth, MI, US
Entry Level:
Professionals (3+ years)
Function:
Production & Operations
Type of Contract:
Permanent
Job ID:
32809
Feel the Drive- for us that means making mobility something you can experience with all your senses. We work for more comfort, wind in your hair, the perfect temperature in every season and driving with a clear conscience - for a safe and sustainable future.
We make mobility fun - are you there?
Our "Roof & Components (RC)" business unit develops and produces roof systems for every type of vehicle and autonomous driving. To achieve this, we rely on the most modern technologies and materials. Are you technically skilled and enthusiastic about product innovations? Then use your expertise and passion to help shape our success story.
Candidates without prior experience are welcome!
You can look forward to these exciting tasks:
Meeting with customer representatives onsite, providing customer information about quality and logistics topics
Communication with plant quality team and with OEM customer onsite
Providing reports of part quality findings
Providing quality support in the plant and at customer site
Ability to produce, collect, understand and present data
Identifying and reviewing quality issues and potential root-cause analysis and make recommendations for improvements to upper management
Developing and maintaining customer relationship
Representing Webasto within customer facilities to address quality topics
Submit Customer liaison reports to the plant in daily and weekly basis
Demonstrated flexibility within a fast-paced challenging environment
This is what you bring to us:
3+ years of Automotive customer or Quality Liaison experience
Good verbal, written and interpersonal communication skills
Strong analytical skills
Strong presentation and communication skills
Excellent time management skills
Ability to travel when needed
What we offer you:
Health coverage for you and your family
Generous number of vacation days each year
Paid sick time
401k with company match
Candidates will be required to complete a pre-employment background check, physical and drug screen upon acceptance of an offer
We look forward to your online application!
Get to know us and find out why we are passionate about Webasto.
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Webasto is an Equal Opportunity Employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.