Tesla AdvisorJob Category Sales & Customer Support
Location Ann Arbor, Michigan
Req. ID 220358
Job Type Full-time
Tesla participates in the E-Verify Program
What to Expect
As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.
Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.What You'll Do
Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
Excite and educate prospective customers through various channels about Tesla's product offerings
Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives
Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homesWhat You'll Bring
1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
Passionate about the Tesla Mission and our innovations in the personal transportation industry
Highly organized and excellent written and verbal communication skills
Proficient with Microsoft Office Suite and CRM tools
Ability to work evening hours, weekends, and holidays in a retail environment
Ability to obtain appropriate state licensing, where applicable
Must have a valid driver's license in country of employment
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
