PSGis a global pump and dispensing solution expert and leading manufacturer of pumps, systems and related flow-control technology for the safe and efficient transfer of critical and valuable fluids and materials. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world-class brands, including Abaque, All-Flo, Almatec, Blackmer, Ebsray, em-tec, EnviroGear, Griswold, Hydro, Malema, Mouvex, Neptune, Quattroflow and Wilden. PSG products are manufactured on three continents, North America, Europe, and Asia, in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps and Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.
We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company's scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.
PSG is part of the Pumps and Process Solutions segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.
Position Summary:
The Application Engineering team applies products to applications, troubleshoots installations, and provides guidance across the full product life cycle. Works with Channel Partners (OEMs, Distributors, System Integrators) and PSG Sales Managers globally. Provides prompt responses to inquiries. Develops tools & training content as required. Offers training and guidance to Sales, Technicians, and Engineers. Coordinates and conducts training to various levels of staff, customers, distributors, and end users.
Essential Duties and Responsibilities:
Provides in-depth technical information and support to distributors and/or end-users who require assistance with fluid system design and process controls.
Prepares and conducts application related training.
Creates and maintains Applications Engineering data base in conjunction with distributors to assist in promoting Blackmer products.
Understand and address regulatory issues relative to system applications such as American Petroleum Institute (API), Hydraulic Institute standards (HI), etc.
Reviews special requests and scopes out non-catalog solutions.
Processes project quotes and serves as project manager to coordinate complete and accurate solutions to the market.
Supports intra-departmental personnel with Applications issues and facilitates expansion of knowledge base of personnel.
Participates in meetings, seminars, and training sessions and trade shows to stay apprised of new developments in field.
Provides interface with other PSG-GR departments to ensure customer expectations are met.
Researches commercially available products that enhance the sale or operation of existing PSG-GR products.
Develops or assists other functional areas in the development of training programs to support selections software, new pump sales/applications, pump service/troubleshooting and other programs to further the knowledge of PSG-GR products to distributors or end users.
Utilizes various electronic tools for preparing PSG-GR quotations, submittals, product selections and sales presentations.
Interfaces with other functional areas to research, qualify and develop new markets utilizing product modification, customization and new design concepts.
Attends trade shows as required.
Other duties as required in the support of PSG-GR business activities.
Qualifications / Requirements:
Bachelor's degree in Engineering (Mechanical, Chemical, Process) from ABET accredited four-year college or university, plus three to five years related experience; or equivalent combination of education and experience.
Ability to confidently and safely use tools, such as drill, hammer, and multi-meter.
Computer skills are required, familiarity with windows and Microsoft office suite.
Desired Characteristics:
Professional licensure is a plus.
Previous supervisory experience is a plus.
Work Arrangement : Onsite
Salary Range : -
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
This position may be located in:Americas : United States : Michigan : Grand Rapids
Sub Division :Grand Rapids
Job Requisition ID :52704
Job Function : Customer Service
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the... For full info follow application link.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
