Solution Consultant
The Solution Consultant is primarily responsible for determining the overall strategic, operational and technical scope of new business opportunities with customers and prospects. Part business analyst, part technologist, part salesperson, the Solution Consultant works closely with sales and implementation teams to understand strategic business issues to then craft and communicate solution strategies.
A strong consulting background is a requirement as is comfort with sales. Familiarity with the tactical approach of the sales methodology is a plus. The qualified candidate will have a strong technical background, exceptional written and verbal communication skills, and knowledge of tax and accounting business processes.
The Solutions Consultant position influences business revenue growth in many ways. The role influences sales revenue by providing customers, prospects and sales reps with technical information, advice, and demonstrations via on-site or web-based demonstrations, at meetings, sales seminars, trade shows or conferences. Solutions Consultants influence the funnel of sales opportunities provided by the marketing division by coordinating product trainings, creating and delivering scripts and client-facing videos, highlighting current industry and customer trends, and reinforcing product features and capabilities to be utilized in campaigns. The product development team benefits from the client-facing nature of the position, as solutions consultants provide feedback directly from prospective and existing clients to influence long-term product roadmaps.
The product knowledge and experience Solutions Consultants possess make them uniquely positioned to influence the education and development of the sales floor. Partnering with the sales enablement team, Solutions Consultants assist in creating training and development plans to ensure long-term sales success. Working with the customer proposition team, Solutions Consultants can offer valuable insights into customer and competitor trends that influence the overall strategy for our go-to-market plans.
About the Role
In this opportunity as Solutions Consultant, you will:
Work with sales resources and customers to understand needs and then position Thomson Reuters product(s) as the best solution to solve those needs
Build and present customized demos
Convey deep understanding of the customer's industry and workflow as it relates to Thomson Reuters products and services
Acquire and maintain an advanced technical understanding of Thomson Reuters products and services.
Coordinate strategy with other divisions where customer insights and experiences can provide valuable influence and drive revenue for the business unit.
About You
You're a fit for the role of Solutions Consultant if your background includes:
Bachelor's Degree or equivalent preference
Prior TR Tax & Accounting Sales or Support Experience a plus.
Thorough understanding and knowledge of the accounting/tax software industry and/or the public accounting profession.
Demonstrated practical knowledge of TRTA products, services and related tools.
Experienced presenter with effective listening, written and oral communications skills
Demonstrated ability to communicate and influence others over the phone and in person.
Ability to gather, keep up-to-date and apply competitive information in the sales process.
The ability to establish and maintain cooperative working relationships.
Demonstrated ability to work collaboratively and cross-functionally.
Strong time management skills and ability to manage multiple priorities.
Ownership/professionalism/accountability - personal commitment to deliver on your responsibilities including extra effort where/when required.
Aptitude for problem-solving, ability to generate innovative approaches and solutions to problems.
Based on existing experience with and knowledge of Thomson Reuters products, several levels exist for this role including:
Junior Solutions Consultant - Expected to learn, understand, and deliver value-focused demonstrations on 1-2 major Thomson Reuters platforms. Assist as needed with other divisions including but not limited to customer proposition, product development, marketing, and/or sales enablement in their area of focus.
Solutions Consultant - Expected to learn, understand, and deliver value-focused demonstrations on 3-5 major Thomson Reuters platforms. Participate actively in projects coordinated with other divisions including but not limited to customer proposition, product development, marketing, and/or sales enablement in their area of focus.
Senior Solutions Consultant - Expected to learn, understand, and deliver value-focused demonstrations on all major Thomson Reuters platforms. Lead projects with other divisions including but not limited to customer proposition, product development, marketing, and/or sales enablement in their area of focus.
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive... For full info follow application link.
As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.