Who We Are:
At Convivial Brands, everything we do revolves around Making Life Better - which includes creating opportunities, products, and a culture that strives to do just that. The physical products we make help people celebrate and enhance life, sometimes in small, quaint ways, and other times in big statements. From celebrating a wedding to giving a small gift of appreciation, each brand produces an end product that intends to make life friendly, lively, and jovial - ergo making life Convivial. This is achieved through operating within our Core Values of being trustworthy, pursuing excellence, and exemplifying a team first mindset. Those three values are what guides our day-to-day operations and ensures we are moving in the right direction the right way. As our brands continue to expand and grow, we're looking to add new team members who can not just maintain our culture, but can add value and help us continually improve. Our goal is to transform work from an obligation to passion!
Our Style Life division help individuals style their lives with products that enhance everyday moments. What makes Style Life so special are the Independent Consultants, called Stylists, who are brand ambassadors for Style Life's mission. Because this division has grown significantly in the last year, we're now looking to add a Direct Sales Success Advisor to the Style Life team.
Position Summary: As the Staff Accountant, you will provide both administrative and financial support services in a multi-entity environment as a key member to the Finance & Accounting team. You will work to provide support across the finance team in a professional and knowledgeable manner, learning both the accounting and operational activities of the organization.
The Position:
As the Direct Sales Success Advisor, you'll be a driving force for the culture and training of the Stylists team. You will provide Stylists with a successful and enjoyable experience by providing day-to-day support and assistance in customer service and technical issues; training current and new Stylists; and fostering positive community engagement and morale.
- Always conduct self in a manner consistent with Convivial Brands' Core Values of being Trustworthy, Pursuing Excellence, and exemplifying a Team First mindset.
- Keeps the Stylist community engaged through morale-boosters such as kudos or hand-written cards as directed by sales.
- Creates, executes, and maintains up-to-date and on-trend social selling training in collaboration with the Digital Media Specialist and Director of Field Development.
- Developes New Stylist Training, including Starter Guide, Social Selling training, and weekly New Stylist calls.
- Assists the Digital Media Specialist in creating, executing, and maintaining the monthly virtual celebration script.
- Creates content for the company wide weekly newsletter, The Weekly Wrap.
- Maintains approvals and terminations, and ensures information is updated and current in Stylist Studio, Sales Portals, and appropriate Facebook Groups.
- Gives excellent customer service and support in all digital avenues – Facebook pages, Facebook groups, answering DMs, and taking phone calls per assigned brand(s) needs.
- Keeps community of followers and subscribers engaged within the assigned brand’s community.
- Assists with special projects, as needed.
- Responds to and resolves general inquiries or issues with products, community members, or technical needs via phone or email.
- Aids the System Administrator of the websites in returns, exchanges, and solving issues.
What's in it for you?
- You'll be joining a growing team and have the opportunity to help establish key training and development processes, as well as the opportunity for growth as the company continues to grow.
- This position can be remote!
- We offer competitive pay and benefits! We have 8 company-paid holidays, a generous Paid Time Off Bank (PTO), and our benefits are robust and affordable. Full-time employees currently get company-paid life insurance (1 timesThis your annual salary) and company-paid short-term and long-term disability. We also offer extras like legal coverage, identitiy protection, and pet insurance! And let's not forget the employee discounts that we offer on each of our brands' products/services - Design Design, Style Life, Verdant Graphics, Tableau, and The High Five Grand Rapids.
Convivial Brands Diversity & Inclusion Statement:
Convivial Brands is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. Our people are our most valuable asset. our employees' individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent - and the way they invest their unique identities in their work - are a significant part of our culture, our reputation, and our achievements. We embrace and encourage our team members' differences in age, colore, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristices that make our team members unique. Convivial Brands' diversity initiatives apply to all parts of the employment experience, including but not limited to our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; social and recreational programs; layoffs and separations; and the ongoing development of a work environment built on the premise of gender and diversity equity. We are proud to be an equal opportunity employer.
If you're ready to make a difference by joining our mission to Make Life Better, we invite you to apply!
