Director of Global Campus and Continuing Education
Apply now (https://secure.dc4.pageuppeople.com/apply/1021/gateway/default.aspx?c=apply&lJobID=493491&lJobSourceTypeID=796&sLanguage=en-us) Job No: 24035
Department: Vice Pres for Research
Work Type: Staff - Full Time
Location: Lakeshore Center (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Finance, Marketing/Communications, Student Affairs, Academic Administrator
Department: Global Campus
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or humanresources@mtu.edu.
Job Description Summary
Michigan Technological University's Global Campus is an initiative launched in 2021 that makes the possibility of earning an online graduate degree or certificate available to a broader range of students, including working professionals and career changers. MTU Global Campus is committed to enhancing opportunities for nontraditional students and industrial partners. The Global Campus team provides strategic direction to develop and drive an online and continuing education strategy to ensure the university meets nontraditional and online education needs through evolving learning modalities, helping professionals remain competitive in the marketplace, and helping industrial partners access skilled employees.
The Director of Global Campus and Continuing Education is responsible for the operations of the global campus, directly managing staff (admissions, marketing, support services) and financial management (invoicing/payments). This "hands on" working role involves close collaboration with academic departments, faculty, and staff to oversee online degree and non-credit programs. The Director evaluates and suggests innovative concepts, technologies, and delivery modes for online learning, ensuring the quality of online courses and compliance with accreditation and regulatory standards. Additionally, they act as the contact for marketing and corporate partners.
Essential Duties & Responsibilities (other duties may be assigned)
Direct the operations of the Global Campus, including staff supervision (hiring, evaluation and training), marketing, enrollment, and coordinator personnel.
Develop new and maintain current programs in collaboration with departments and faculty.
Collaborate with and advise deans/chairs or other supervisors to ensure the following: the instructional quality of courses/programs; identify and employ areas for improvement in courses/programs in conjunction with the Center for Teaching and Learning.
Works with the Graduate School, Provost Office, and Registrar's Office to ensure proper
communication, resolve student issues, and implementation of new programs.
Enhance educational experiences for students relating to online programming.
Develop and implement plans and policies for online learning, perform annual program
assessments and financial management.
- Expand the infrastructure for online learning for degrees, certificates, and professional
development programs, including workforce development.
Identify and research new revenue streams for the global campus.
Work with internal and external partners to provide non-credit training, hiring of facilitators, development and delivery of programs and payment structure.
Manage partner relationships and projects with third-party service providers.
Build strong working relationships with internal and external stakeholders; evaluate
recruitment success through marketing and recruitment efforts.
Support research centers activities as needed (e.g. Traverse City, Grand Rapids, Ann Arbor).
Conduct university business in a professional and ethical manner that includes the
university core values of integrity, empowerment, service, learning, and collaboration.
- Communicate effectively in a professional, tactful, and courteous manner with students,
employees, faculty, partners, and the general public.
- Ensure that all activities are conducted within the established university policies, FERPA
guidelines, and other applicable laws pertaining to employment and education.
- Perform assigned responsibilities, other related duties, and tasks according to established
practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
Facilitate HLC compliance standards for distance learning with academic programs.
Travel up to 10% of the time.
Apply safety-related knowledge, skills, and practices to everyday work.
Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
All other duties as assigned.
Required Education, Certifications, Licensures (minimum requirements)
- Master's degree in business, management, instructional design, or a related field or equivalent
working experience
Required Experience (minimum requirements)
Previously served in a successful leadership role within a university system.
Demonstrated experience in program, policy and operational development.
Previous administrative experience including operational, budgetary and personnel
management.
- Experience with program assessment and reporting in a university setting.
Desirable Education and/or Experience
Ph.D. preferred.
Demonstrated experience in managing online/delivery programs in a Learning Management System (Canvas) or equivalent.
Experience with collaborative leadership of an organization, including managing online
initiatives, the planning and marketing of online educational programs.
Required Knowledge, Skills, and/or Abilities (minimum requirements)
Demonstrated ability to work independently and take initiative to solve problems.
Demonstrated ability to collaborate with others and lead teams.
Demonstrated ability to organize, analyze and plan; prioritize and delegate projects; meet timelines and follow-through.
Demonstrated ability to make administrative and procedural decisions; develop and
interpret policy and establish methods and procedures; determine work procedures, assign duties, and promote efficiency.
- The ability to manage interpersonal conflict situations requiring tact, diplomacy, and
discretion; handle personnel issues in a highly confidential manner; direct, manage, or lead others; handle confidential material judiciously.
- Excellent interpersonal, written, and oral communication skills including the ability to:
exchange ideas, information, and opinions with others; communicate effectively with a diverse workforce, student population, partners and service providers; present materials effectively to individuals or groups.
Demonstrated ability and willingness to travel.
Apply safety-related knowledge, skills, and practices to everyday work.
Desirable Knowledge, Skills, and/or Abilities
Familiarity with Quality Matters.
Knowledge of Michigan Tech's education programs and delivery tools.
Knowledge and understanding of distance learning, the technology behind it
(hardware/software) and its design methodologies.
- Demonstrated success in, or potential future contributions to, working with persons from
diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, wel