With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
With proper on-site training and continued education, this position will develop the required skill sets to support various functions within the technical publications department. Primarly focusing on and leading up to the development of producing technical publications utilized by our customer base and service organization, along with maintaining multiple websites for global markets. The position will work closely with the technical publications staff, engineering group, product management, and other with cross-functional teams to obtain the necessary product knowledge and information while gaining experience to develop technical publications.
Operator Manual development/maintenance
Parts Manuals development/maintenance
Aftermarket kit installation instruction development
Technical Service bulletin development and communication
User Guide development
Online Parts Catalog authoring
Dept. consultation/coordination of engineering change orders that affect Parts Manuals
Maintain department technical publication records/files
Participation with cross-functional project teams
REQUIRED EXPERIENCE & EDUCATION:
High School diploma or equivalent; 0-2 years of experience in area of responsibility
Emphasis in English grammar with the ability to articulate instructional information
Basic computer skills. Software experience would be a plus: Adobe Custom Suite products including Acrobat, Illustrator, PhotoShop, InDesign, etc. Microsoft office; Outlook, Word, Excel, SAP and SolidWorks/CAD
Basic photography skills
An understanding of 2D/3D shapes, objects spatial relationship
REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position as well as:
Strong mechanical aptitude and attention to detail.
General knowledge of basic hand tools and ability to disassemble machinery.
Ability to read, interpret/comprehend complex technical data/information.
Strong organizational skills.
Problem-solve and offer new ideas for continuous improvements.
Adapt to department's software, processes and standards in a timely manner.
Ability to handle multiple tasks and projects simultaneously.
To use good judgement and are confident in decision making or offering suggestions.
Prioritize workload, but flexible to adjust priorities in an ever-changing work environment.
Demonstrate ability to work independently with little supervision.
Team player attitude.
Consistent attendance, dependable, reliable and accountable.
Willingness to learn and broaden skillsets for future career advancement.
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.