Description Growing Company Seeks Customer Service Representative!
Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. If you're looking for work in Royal Oak, Michigan and can work a short-term contract / temporary position, this could be the Customer Service Representative opportunity for you!
Responsibilities
May support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Field and send written business correspondence
Receive and place telephone calls Requirements - Strong communication and social skills and able to receive criticism well
Excellent customer service and office administrative skills
Upbeat, positive attitude and an approach to work rooted in professionalism
Ability to simplify complex problems and build solutions
1+ years of past relevant experience
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Answering Inbound Calls experience
Strong familiarity with Medical Terminology Knowledge
Solid understanding of Call Center Customer Service
Basic Medical Terminology experience
Customer service experience highly desired
Ability to interact effectively with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proficient with diversified computer software and systems
Excellent problem solving skills in Microsoft Office applications
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///www.roberthalf.com/us/en/terms) .
