Job Description
OMNI Community Credit Union
Description: In this position, you will use your expertise to monitor, and maintain our IT systems. You will focus on specific computer network, database, or systems administration. Under supervision, you will install, configure, service, repair and maintain information technology systems in both a stand-alone and client-server environment. You will also participate in technical research and development to enable continuing innovation within the organization and ensure that system hardware, operating systems, and software systems are fully operational.In addition to best in class health benefits, we offer you an award winning workplace, competitive pay, 401k, education assistance plan, telemedicine service, and weekly pay days. Come work with us! This position requires in office days, but does have some work from home flexibility.Requirements:
Essential Duties and Responsibilities:· Identifies and procures the hardware and software needed to satisfy user requirements.· Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.· Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.· Loads appropriate software packages such as operating systems, networking components, and office applications.· Assists in the customization and adaptation of existing programs to meet users' requirements.· Provides telephone, in-person and online support to end-users.· Coordinates activities with network services and information systems groups.· Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.· Connects users to networks and provides initial training in facilities and applications.· Administers e-mail and anti-virus systems.· Rotates daily back-up media.· Assists in research and procurement of computer accessories and supplies.· Ability to work under pressure and handle multiple problems simultaneously· Effective written and verbal communication skills· Knowledge of hardware technology and conceptsCompletes annual training of all required compliance regulations, including the BSA, and adheres to the regulations.Maintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new development, changes and other important information within area of responsibility.Follow safety and security rules and regulations.Protect and respect credit union equipment and supplies.Regular attendance is an essential function of the job as well as reporting to work on time and as scheduled.· Physical presence on site is required. · Performs other duties as assigned.SUPERVISORY RESPONSIBILITIES:None PERFORMANCE STANDARDS:Demonstrate a favorable image when representing OMNI. Display a high level of honesty, integrity, and confidentiality while exhibiting a professional demeanor.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: Two or more years of experience in information technology. CERTIFICATES, LICENSE, REGISTRATIONS:· Preference given to candidates with the following: CASP, CEH, CISSP, GSEC, GCIH, Sec+, Net+, A+, Cloud+, CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, MTA.· Ability to be bonded.LANGUAGE SKILLS: Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, regulatory agencies, benefit providers, and others.MATHEMATICAL SKILLS:Ability to add, subtracts, multiply, and divides in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITY:Continuous use of judgment, reasoning, patience and negotiation. Frequent use of initiative, ingenuity and creativity. Frequent problem-solving. In certain circumstances, problem resolution may require considerable diplomacy while dealing with difficult people.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.WORK ENVIRONMENT:All essential functions are performed in an office setting. Temperatures in the climate-controlled offices may fluctuate. Work area is sometimes noisy due to multiple member transactions. The noise level in the work environment is considered moderate. Due to the nature of our business, there is a risk of exposure to potentially hazardous conditions. MENTAL DEMANDS:The mental characteristics necessary to competently perform this job include the frequent need to write or type, and the continuous need to be resourceful, persuasive and creative in all aspects of the loan documentation. In addition, the job holder requires imagination, concentration and negotiating skills to be successful in performing the job duties as well as a high aptitude for technology.Travel:Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
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