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Under limited supervision, and according to established procedures, performs a variety of laboratory support procedures including specimen collection or phlebotomy, order entry, processing, point of care testing, and transport of laboratory specimens and materials. Performs blood sample collection at least 25% of scheduled hours. Interacts with patients, laboratory staff, and caregivers in a courteous and professional manner.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Prepares patient specimens for laboratory testing with particular emphasis on the preanalytic and post-analytic processes.
Enters patient demographic and test order information into lab information systems according to training protocols and in a timely manner. Maintains confidentiality of patient information. Handles routine inquiries from patients and staff.
Performs blood sample collection or phlebotomy as a primary duty including 25% or more of scheduled hours. Must demonstrate competency, productivity, and compassion on a sustained basis with all patients presenting for service.
Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co-workers and caregivers
Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed. Exercises care in specimen handling and order entry to protect the identify and integrity of samples.
High school graduate or equivalent required.
Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.
A minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages who are likely to present for service.
For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.
Experience in a hospital or clinic laboratory is preferred.
Familiarity with medical terminology preferred.
Organization: Henry Ford Wyandotte Hospital
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region's major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com.
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.