Provides administrative support for the utilization management, within the Medical Division at Priority Heath, through the appropriate use of software, phones, and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the expected workflow.
Remote in Michigan
Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload.
Comfortable on the phone making outbound calls to providers offices and member outreach.
Customer call scheduling and workflow to assure work is performed in a timely manner. Communicates in a manner consistent with caring and respect and follows established policies for confidentiality. Answers telephone, takes messages, relays information in a manner consistent with hospitality standards.
Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc.
Maintains schedule/daily calendar making independent judgments regarding priorities/rescheduling.
Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data. Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy.
Completes tasks as assigned which may include special projects, additional administrative functions and support.
Someone in this role will be working virtual from a home office and must reside in the State of Michigan. High speed internet and a confidential space is necessary for this role.
Required Associate's Degree specific course work in office administration/secretarial science or equivalent level of education and experience
2 years of relevant experience secretarial, computer experience, administrative projects, program management, office, statistical data collection and analysis, working in a high volume service industry working in business or accounting, cash handling, data systems, managed care, Medicare product industry, experience dealing with the public preferably in the medical or customer service field, database development, relevant clinical, directing the workload of others, specimen collection and client services, health care environment, hospital/physician/clerical experience, or experience in a medical research environment Required
Experience with Guiding Care software preferred
Experience with Facets software preferred
Experience with Salesforce software preferred
Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 25 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 10 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Seldom up to 20 lbs
Pulling Force > 5 lbs: Seldom up to 15 lbs
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Occasionally
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Occasionally
Stair Climbing: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
[None = No; Seldom = Yes]: Seldom
Primary LocationSITE - Priority Health - 1241 E Beltline - Grand Rapids
Department NamePH - Pre-Service Utilization Management
Employment TypeFull time
ShiftDay (United States of America)
Weekly Scheduled Hours40
Hours of Work8:30 a.m. to 5:00 p.m.
Days WorkedMonday to Friday
Weekend FrequencyVariable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.