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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Romulus, Hildebrandt Rd
Division:Air & Sea
Job Posting Title: Supervisor, Ocean Export
Time Type: Full Time
The Ocean Export Supervisor is responsible for overseeing the day-to-day operations of the ocean export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of ocean export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.
Duties and Responsibilities
Supervise and coordinate the activities of a team of ocean export coordinators to ensure smooth and efficient operations
Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies
Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments
Resolve issues related to shipments, such as delays, damages, or customs clearance problems
Ensure that all documentation is accurate and complete, including bills of lading, commercial invoices, and other export documents
Provide excellent customer service and ensure that customer expectations are met or exceeded
Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations
Participate in the development and implementation of process improvements to increase efficiency and quality of service
Educational background / Work experience
A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.
A minimum of 5 years of experience in ocean export operations is required, with at least 2 years of experience in a supervisory or managerial role.
Strong knowledge of ocean export operations, documentation, and regulations
Excellent communication skills, both verbal and written
Strong problem-solving and analytical skills
Ability to work under pressure and meet deadlines
Strong attention to detail and accuracy
Proficiency in Microsoft Office (Excel, Word, and Outlook)
Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred
Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
This position is responsible for supervising a team of ocean export coordinators, including hiring, training, and performance management.
A master's degree in transportation, logistics, international business, or a related field
Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP)
Experience in project management or process improvement initiatives
Familiarity with industry-specific software and tools, such as CargoWise or INTTRA
Fluent in English (oral and written)
Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.
Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.
For this position, the expected base pay is: $62,500- $84,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other... For full info follow application link.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at firstname.lastname@example.org. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.