Job Summary - Director, Care Management
Develops comprehensive plans for managing the health care costs of members through development and implementation of effective and efficient standards, protocols and processes, reports and benchmarks that further enhance the case and utilization management function. Directly oversees case and disease management and medical utilization operations for assigned area(s) targeting at risk populations and coordinates effective delivery of care to improve quality of life and directly impacting medical cost ratio. Assures state and federal regulatory compliance applicable to medical operations.Essential Functions - Director, Care Management
Responsible for planning and executing the medical management programs and strategies that will ensure clinical excellence and fiscal soundness. Analyzes data to identify significant trends; develops measurable standards to monitor and evaluate quality, cost and effective use of case management resources.
Leads the development of well-planned, well-integrated, cost effective approaches to the medical management of members. Ensures proactive intervention and targeted use of case management resources. Coordinate care effectively among all providers to ensure a seamless delivery system.
Plans, organizes, implements and directs case management operations with all stakeholders, internally and externally. Collaborates with medical and business leadership to drive programmatic initiatives and evaluate program success. Utilizes data and predictive intelligence to ensure programs are appropriately designed from concept through to implementation.
Incorporates evidence based best practice standards into program development. Researches, analyzes and defines programs; develops the structure and key elements of the program; manages the development of new programs from concept to implementation; provides post-implantation monitoring and oversight.
Assures that measurable outcomes are in place to monitor the impact of programs and services on the health and financial status of members. Identifies variations in care and promotes provider accountability to clinical outcomes and financial prudence. Influences the quality delivery of care with all key stakeholders while eliminating waste and duplication.
Ensures that staff receive appropriate orientation, training and ongoing professional development to meet the needs to the population served. Ensures all team members are educated and competent on all medical conditions that are managed.
Develops and implements training modules for case and disease management operations. Ensures assessments and other tools are evidence based.
Qualifications - Director, Care Management
Required Bachelor's Degree Nursing or allied health
Preferred Master's Degree MBA, Nursing, or related field
7 years of relevant experience clinical leadership experience in a health services setting (hospital, doctor's office or health plan). Required
5 years of relevant experience managed care and/or case management experience Preferred
LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire required Or
LIC-Master Social Worker (MSW-Master) - STATE_MI State of Michigan Upon Hire required
CRT-Case Manager, Certified (CCM) - CCMC Commission for Case Manager Certification preferred
Physical Demands - Director, Care Management
Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 10 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Seldom up to 10 lbs
Pulling Force > 5 lbs: Seldom up to 10 lbs
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Occasionally
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Occasionally
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
Primary LocationSITE - Priority Health - 1239 E Beltline - Grand Rapids
Department NamePH - Medical Management
Employment TypeFull time
ShiftDay (United States of America)
Weekly Scheduled Hours40
Hours of Work8:00 a.m. to 5:00 p.m.
Days WorkedMonday through Friday
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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
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Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.