customer service representative - technical.
auburn hills , michigan
posted today
job details
summary
job details
Ready to put your highly in-demand customer service skillset into practice in a fast-paced environment? Do you have experience serving customers in industries such as paint, hardware, and other materials? If you're an experienced professional who has demonstrated people skills, loves troubleshooting, and lives to delight customers, we have the customer service role for you! Read on to learn a little bit more about the job requirements - and if you are interested and qualified, be sure to . We'll get back to you promptly and schedule an online interview if we think you're a match!
salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
Gather information via incoming calls and emails from customers in order to quickly, professionally and accurately answer any and all questions regarding product and service issues
Meet customer needs by diagnosing service issuesa and processing service requests
Assist with scheduling service appointments, providing quotes to customers, and ordering necessary service parts
Research and troubleshoot product issues from customer
Update customer files accordingly
Skills
Customer Support
Technical Support
Active Listening
Telephone Etiquette
Problem Solving
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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CW
cassandra wolf