Senior Customer Quality Engineer
Country/Region: US
Location:
Washington, MI, US, 48094
Req ID 64385 | OSS Washington, United States
What you can look forward to as a Customer Quality Engineer:
Lead the Advanced Quality Plan in introducing new products / Customer Programs following ZF's A_61 process and the Product development process GDPEP. This responsibility starts with Gate A3 and ends with Gate 6.
Report Status to Program Management and Head of Quality.
Moderate Cross functional review of APQP Elements involving the necessary departments and document the Results in ZF's Program Management Platform "Clarity" and - if required by customer - in the OEM APQP platform.
Responsible for the timely execution of APQP Elements and indication / escalation of non-fulfillment.
Supporting: create Quality related elements of Phase 2 and 3 (Quality offer) such as reviewing customer Service Level agreements / CSR's and compiling ZF's responses by moderating the necessary reviews, Develops initial Control Plans.
Provide input of Read Across/ Lesson Learned as per GDPEP deliverables.
Support onsite audits at ZF mfg. locations for launch readiness.
Your profile as a Customer Quality Engineer:
Bachelors Degree in Engineering.
7+ years of professional experience in a manufacturing / supplier quality / customer quality / research and development and / or APQP in a safety related commodity.
Communicative, thorough, and assertive with a proven ability to drive a cross functional team.
Able to apply statistical tools and evaluate FMEA.
Thorough understanding of Quality Management IATF 16949.
Deep knowledge of AIAG Core Tools: FMEA, APQP, SPC, MSA and PPAP.
Auditor qualification VDA 6.3 preferred.
Why Choose ZF? What We Offer:
A supportive, collaborative team environment
Annual Incentive Plan
Paid Vacation
Personal Time
401k Plan
Health Care Benefits
Paid Holidays
Tuition reimbursement for educational advancement
A strong diversity culture
Supportive Employee Groups and community outreach activities
Be part of our ZF team as Senior Customer Quality Engineer and apply now!
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF:
