CLASSIFICATION TITLE:
Case Manager - ACT
SALARY:
$46,683.25 - $60,380.89
DEPARTMENT:
Community Mental Health
Closing Date:
01/27/2024 12:00 a.m.
FLSA STATUS: Non-exempt - Overtime pursuant to Collective Bargaining Agreement
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
GENERAL SUMMARY:
Under direction, provides direct services to consumers, family members and designated others. Implements program activities. Participates in research and program evaluation. Provides statistics as requested by administration. Links, monitors and coordinates consumer services. Coordinates care with physical health care provider(s). Develops a plan of service using a person-centered planning process.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Conducts assessments, service planning, specialized intensive case management, living skills, training, crisis intervention, advocacy, linking and monitoring for assigned consumers.
Performs home and community-based interventions, including transportation of consumers.
Maintains department productivity and quality measures.
Complies with MCCMH documentation requirements using electronic medical record (EMR).
Completes required MCCMH training and meets continuing education requirements as determined by the professional licensing board.
Maintains professional relationships with the provider community and consumers.
Coordinates with family, aftercare programs, and ancillary support services to secure aftercare.
Monitors consumer services to evaluate effectiveness through face to face consumer contact, facility visits, consultation with family members/significant others and/or service providers and records review.
Measures the effectiveness of interventions to determine outcomes and identify needs of the consumer.
Required to participate in on-call rotation as directed.
Operates an automobile to perform assigned job functions.
Performs related duties as assigned.
QUALIFICATIONS:
Required Education and Experience
- A Bachelor’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university
- One (1) or more years of professional experience working in case management or supports coordination with persons who have mental illness or intellectual/developmental disabilities
- Must meet qualifications as specified in the MDHHS Michigan PIHP/CMHSP Qualifications per Medicaid Services as a QMHP (Qualified Mental Health Professional):
- 1. Individual with specialized training or one year of experience working with a person who has mental illness; and is a psychologist, physician, educator (with a degree in education from an accredited program), social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, registered nurse, therapeutic recreation specialist, licensed or limited licensed professional counselor licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, or a licensed physician’s assistant or
- 2. An individual with at least a bachelor’s degree in a human services field
Preferred Education and Experience
- A Master’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university
- A minimum of one (1) year experience working in a hospital behavioral health setting
Required Licenses or Certifications
- Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
- Must possess and maintain a current Michigan Chauffeur’s license within two (2) weeks from date of hire
Preferred Licenses or Certifications
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:
Knowledge of:
- Applicable computer applications
- Michigan Mental Health Code and its rules and regulations
- Various disciplines and assessment tools utilized by each discipline
- Working understanding on practices for adherence to Medical Services Administration (MSA) Medicaid policies and procedures
- Techniques to de-escalate/interact in potentially dangerous situations
Skill in:
- Using good professional judgment for the welfare and safety of our consumers
- Excellent organizational skills with the ability to manage multiple priorities
- Analyzing information and completing reports
Ability to:
- Collaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives
- Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
- Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write, and understand the English language
- Effectively speak, write, and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information
- Work independently
