Overview:
The Medical Receptionist has responsibility for the functions of receiving and directing patients/visitors to appropriate locations, scheduling visits, recording insurance and demographic data, while exhibiting a friendly and helpful affect towards parties within and outside the corporation.
Responsibilities:
- Patient Reception
- Greet and direct patients while serving in a general capacity of “information assistance”;
- Schedule appointments using protocol established within the department.
- Information Gathering
- Ensure accurate charting of demographics, insurance coverage, and additional data as needed.
Qualifications:
Education
- Minimum of high school degree
- Proficient in the use of computers, word-processing and scheduling software or ability to learn applicable software.
Experience
- Demonstrated experience in a customer service role.
- Proficient written and verbal communication skills with multicultural sensitivity.
- Medical background preferred.
CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.
