Job Number: 493144
Job Title: FT Professional Support - Student Records Support Specialist
Opening date: Dec 6, 2023 8:00am
Closing date:
Summary: This position is responsible for coordinating complex clerical duties involved in the processing and maintenance of student academic records within the student information system (SIS).
Description:
Title: FT Professional Support - Student Records Support Specialist
This posting is open until filled
The date after which applications are not guaranteed review is: 1/1/2024
Hours Per Week: 40 Hours
Compensation Type: Hourly Salary
New Hire Starting Pay: $18.66 - $20.89
Employee Classification: FT Support Staff- Union
Level: FT Support-5
Division: Student Affairs Division - 20000
Department: Registrar's Office - 20110
Campus Location: LCC Downtown Campus
Position Type: Regular/Continuing
Bargaining Unit: ESP
To view the applicable labor contract, visit the Labor Relations web site.
For information about the benefits offered, please visit the Benefits web site.
Driven by compassion, inclusivity, integrity, teamwork and work-life balance the Student Affairs Division is committed to student success by ensuring that high-quality programs and services are delivered by dedicated and caring professionals.
Reporting to the Associate Registrar – Student Records Support Services, this position is responsible for coordinating complex clerical duties involved in the processing and maintenance of student academic records within the student information system (SIS) which is combined but not limited to; evaluation and processing of admissions applications, program changes, registration, release of information forms, residency determination and maintenance, enrollment verification requests, consortium, student type maintenance, Banner set-up and maintenance, and running data integrity reports to audit student records for accuracy, fraud, or duplication of accounts.
Using independent analytical decision-making, review and access student data to correct errors in Banner. Assist in developing and/or maintaining operating procedures, training materials, and compliance/data integrity safeguards for these processes. Working with the Associate Registrar, this position will stay current on changes to federal or state law that pertain to or could impact dual enrollment and academic records. Support and train college personnel on these regulatory requirements and processes when applicable. Through exceptional service, the Student Records Support Specialists will serve as an information source for staff, students, and the general–public on topics within the Registrar’s office. Staff will be required to answer the department phone line, respond to department emails and occasionally attend events.
Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.