System Administrator, Identity and Access Management
Apply now (https://secure.dc4.pageuppeople.com/apply/1021/gateway/default.aspx?c=apply&lJobID=493432&lJobSourceTypeID=796&sLanguage=en-us) Job No: 23195RP
Department: Information Technology
Work Type: Staff - Full Time
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Information Technology
Department: Information Technology
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or [email protected].
Job Description Summary
As a System Administrator working on our Identity and Access Management team, you will be responsible for the development, support, and administration of the identity and access management function and all its components.
Essential Duties & Responsibilities (other duties may be assigned)
? Ensure a high-level of data integrity across all systems by finding and addressing data inconsistency issues.
? Ensure role-based access control is configured properly to provision and deprovision access accurately.
? Maintain policies, procedures, and internal control documentation required for user provisioning and deprovisioning.
? Participate in design and implementation of new and improved processes, as well as tools and technologies that add automation, improve efficiency, enhance user experience.
? Participate in incident response troubleshooting & resolution efforts involving IAM systems & processes.
? Participate in ongoing projects to modernize IAM systems and processes.
? Build, modify and maintain provisioning workflows and processes.
? Evaluate and install vendor upgrades and resolve software related problems, as well as apply and test product patches and fixes as they are released.
? Document accurately, timely and effectively the processes, procedures, and all changes to systems.
? Provide advanced troubleshooting and support per requests from team members and campus community.
? Work with other team members and teams on designated systems and projects.
? Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
Required Education, Certifications, Licensures (minimum requirements)
? Bachelor's degree in system administration or a comparable technology-related degree program; or an equivalent combination of education and experience from which required knowledge and abilities can be acquired
Required Experience (minimum requirements)
? A minimum of two years experience working with relational database management systems such as Oracle, Microsoft SQL, MySQL.
? A minimum of two years experience with Structured Query Language (SQL).
? A minimum of two years of information technology-related customer service experience including experience managing customer requests in a request tracking system.
Desirable Education and/or Experience
? Experience working in identity and access management.
? Experience with role-based access controls and configuring automated provisioning and deprovisioning.
? Experience with Microsoft and Linux server administration.
? Knowledge of common network concepts, protocols and tools.
? Experience and ability to work within change management systems.
? Experience working with configuration management systems such as Red Hat Satellite, Puppet, Red Hat Automation Platform (Ansible), Chef, etc.
Required Knowledge, Skills, and/or Abilities (minimum requirements)
? Familiarity with relational database management systems such as Oracle, Microsoft SQL, MySQL.
? Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
? Excellent communication and interpersonal skills, including the ability to build solid working relationships with people of diverse personalities and professional backgrounds, with a strong focus on customer service.
? Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
? Must be self-directed and able to prioritize work and be able to meet deadlines in a timely manner. In addition, must be able to participate and interact as a team player on many projects.
? Must be able to work some varied hours including late afternoons, nights, weekends or holidays during scheduled maintenance windows or emergencies, and be accessible via cell phone 24/7 for emergency calls.
? Demonstrated commitment to contribute to a safe work environment.
? Ability to translate business needs into solution requirements.
Desirable Knowledge, Skills, and/or Abilities
? PowerShell scripting experience.
? Understanding of public key infrastructure (PKI).
? Knowledge of authentication, authorization and identity tools (e.g., LDAP, Active Directory, Kerberos, NIS, ADFS).
? Highly organized and able to adapt quickly to changing priorities.
? Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. **
Work Environment and/or Physical Demands
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
? Flexible remote work accommodations are available after an initial fully on-campus period of 6 months.
? Proximity and max travel time to campus will be negotiated with a successful candidate, not to exceed two hours of travel time to campus.
? Infrequent work (less than 2% of time annually) may be performed in a data center where the use of hearing protection is required.
? Work is performed that requires the use of a computer, input devices, screens, high-speed internet, telephone, and video communications equipment.
? Frequent use of computer and exposure to computer screens where visual strain may occur.
? Frequent repetitive hand/wrist motions and finger manipulation.
? Frequent written, oral and/or visual communication with students, faculty and staff.
? Moderate need to physically meet with coworkers, vendors, technicians or members of the campus community when remote options are not viable or less effective.
? Personal Protective Equipment (PPE):
? Hearing protection (when located in data center)
? The noise level in the work environment is usually low to moderate
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training
Required Departmental Training:
? Additional Information Technology related training modules
Background Check:
Offers of employment are contingent upon and not considered finalized until the requi