ABOUT THE OPPORTUNITY:
Are you a driven, self-starter that excels at relationship building and communication? This may be a great opportunity for you! Our awesome team of inside account managers are responsible for managing, enhancing, and growing Baudville’s existing customer base (no cold-calling here). Individuals are responsible for generating house customer revenue by providing excellent customer service, uncovering customer needs, and proposing alternative/new product options. Come be a part of a fun, collaborative inside sales team environment!
ESSENTIAL FUNCTIONS:
- Balance selling skills with a customer service orientation.
- Become an expert in one’s knowledge of the Baudville Brands product line while possessing the ability to translate that knowledge into accurate and meaningful product recommendations for our clients.
- Establish and maintain effective working relationships with team members while assimilating oneself into Baudville’s culture of recognition and excellence.
- Maintain a high-level of professionalism in daily interactions with customers, co-workers, superiors, etc.
- Follow all policies and procedures to ensure accuracy and consistency.
- Demonstrate a strong customer focus and commitment to quality service.
- Create a need/value proposition for products and service offerings with client sites.
Key Measures of Success:
- Develop/manage a territory of accounts while meeting minimum expectations for monthly sales quotas and growing existing business.
- Maintain a high activity of calls & talk time-determined by strengths and territory
- Ability to multi-task and function within Baudville’s key technology components: CRM & Order Entry Platforms
- Maintain weekly account/activity reports for business reporting.
- Ability to meet and exceed all monitoring criteria and utilize feedback for further development.
Ideal Candidate Traits:
- Highly motivated professional with excellent communication skills
- Capability to excel in a goal-oriented environment
- Prior customer service or business to business sales experience is desirable
- Possess a relational and service-oriented approach into interactions with others.
- Strong computer skills with a proficiency in Excel and Word; experience with CRM’s is a plus.
- Ability and willingness to translate professional training/coaching into daily practices.
- Team player that is willing to support others for the benefit of the organization.
- Exceptional organization and time management skills
- Excellent listening & relationship building skills
- Ability to follow through and complete tasks on time and accurately
- Desire to become a Subject Matter/Industry Expert in the area of Employee Recognition
Requirements:
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Education
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High School Diploma of Equivalent.
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Experience
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1-3 years of business-to-business sales and/or customer service experience in a goal oriented and metric driven environment is preferred.
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Our Winning Culture Offers
- A world-class work environment:
- Performance-based compensation commensurate with experience including annual salary and discretionary bonus
- Stability of a privately held, employee focused business with 38+ years of rich and diverse history
- Medical, Dental, Vision, Life, Long-Term Disability, and Short-Term Disability
- Company sponsored 401K with 100% vested match
- Tuition Reimbursement
- Paid Parental Leave
- Peer group of proven winners – ready to embrace the same and grow our successful business to new levels.
At Baudville Brands, we offer a challenging but rewarding work environment where employees respect and recognize each other. We are dedicated to workforce diversity and a drug- and smoke-free workplace. Baudville Brands is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, race, religion, color, national origin, marital status, genetic information, height, weight, sexual orientation, gender identity, veteran status, disability or any other protected characteristic. We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview process a great one, please let us know.
