CLASSIFICATION DETAILS
DEPARTMENT: Juvenile Justice Center
HIRING AUTHORITY: Director
FLSA STATUS: Non-exempt
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
CURRENT HOURS AND STARTING TIME: Part-time (up to 24 hours per week) positions. The starting time for these positions will vary based on available shifts. Evenings, weekends and holidays are required for these position.
GENERAL SUMMARY
Provides care, safety and security of residents at the Juvenile Justice Center. Assists in the implementation of programs and work assignments. Observes and reports information relevant to residents’ behavior.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assists in the implementation of programs designated by the Director.
Ensures that assigned residents are appropriately dressed, fed and that all work assignments are completed in a timely manner.
Controls or physically restrains residents engaged in violent or disruptive behavior that weigh in excess of one hundred (100) pounds.
Oversees, referees, demonstrates and supervises various activities, including recreational activities and work assignments.
Observes and reports information relevant to residents’ behavior.
Enters case information into a computerized software system and generates reports as directed.
Operates an automobile while performing assigned job duties.
May transport residents to various locations for services.
Performs related duties as assigned.
QUALIFICATIONS
Required Education and Experience
- Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test (GED)
Preferred Education and Experience
- An Associate Degree in Psychology, Sociology, Criminal Justice or a related field from an accredited college or university
- Previous experience working with adolescent youth
Required Licenses or Certifications
- Possession of a valid Michigan driver’s license.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Human behavior
- Individual differences of ability, personality and differences
- Potential behavior problems of children
- Basic computer skills, including Microsoft Word
- Principles and processes for providing customer service
Skill in:
- Active listening
- Critical thinking
- Judgement and decision making
- Social perceptiveness
- Service orientation
Ability to:
- Provide direction to residents in the completion of assigned tasks
- Communicate clearly
- Resolve conflict between residents
- Recognize and anticipate behavior and potential problems within the unit
- Effectively speak, write and understand the English language
- Effectively speak, write and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information
- Work independently
