CLASSIFICATION DETAILS
DEPARTMENT: Community Mental Health
HIRING AUTHORITY: Chief Executive Officer
FLSA STATUS: Non-exempt
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
CURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The current starting time for this position is 8:30 a.m.
GENERAL SUMMARY
Under direction, provides crisis intervention and de-escalation services in the home and community. Completes hospital face-to-face screenings to determine if child needs inpatient care. Maintains clinical and administrative records. Coordinates, consults and provides liaison work with other agencies and systems. Ensures service authorizations are current. Implements program goals and activities in keeping with program philosophy.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Maintain Children's Diversion caseload providing crisis intervention and prevention activities to help stabilize the home environment to avert hospitalization, maintain the child in their home and/or assist with assimilation once a child is discharged from the hospital.
Collaborate with schools, the court system, and other organizations.
Performs direct clinical services, including, crisis intervention and de-escalation.
Performs indirect clinical services, confirms diagnosis to make the most suitable, least restrictive, and medically necessary clinical recommendations; and assists the consumer and their family in obtaining appropriate programs and resources.
Provides follow up services for consumers to assist in obtaining necessary services, coordinating with the Access Center or current provider to ensure the consumer is receiving the proper level of care.
Maintains clinical documentation to ensure accurate, timely and complete assessments, progress notes, crisis/safety plans are following Macomb County Community Mental Health (MCCMH) policies and procedures.
Ensures administrative paperwork is accurate and up to date, including, staff activity logs, statistical reports, attendance, mileage reports, and case lists.
Participates in agency and system staff meetings.
Conducts thorough, accurate, and clinically sound triage/screening with consumer/guardian/family members in a timely manner.
Requests appropriate authorizations for services provided; monitors utilization of services; requests re-authorizations or continuations as appropriate. Serves on community mental health or community-based committees as directed.
May supervise the work of department interns.
Performs other duties as assigned.
QUALIFICATIONS
Required Education and Experience
- Master’s Degree in Social Work, Counseling, Psychology or Doctorate in Psychology or a directly related mental health field from an accredited college or university
- Two (2) years of clinical experience working with children that are seriously emotionally disturbed
Preferred Education and Experience
- One (1) year or more of experience working in a community mental health setting
- Two (2) years clinical experience working in crisis-oriented services specifically for children and families
- Four (4) plus years previous experience in the assessment and treatment of children, including, but not limited to juvenile justice population, SED (Severly Emotionally Disturbed) children, and IDD (Intellectually and Developmentally Disabled) children
- Formal training specific to crisis intervention and de-escalation techniques
Required Licenses or Certifications
- Licensed Master Social Worker (LMSW), Limited Licensed Master of Social Work (LLMSW), Licensed Professional Counselor (LPC), Limited License Professional Counselor (LLPC), Temporary Limited Licensed Psychologist (TLLP), or Licensed Psychologist (LP)
- Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
- Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
Preferred Licenses or Certifications
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Working knowledge of resources within MCCMH and outside of Macomb County Community Mental Health
- Considerable knowledge of the Michigan Mental Health Code/401 criteria
- Mental illness, serious emotional disturbance, and developmental disabilities
- Strong knowledge of techniques to de-escalate/interact in potentially dangerous situations
- Applicable computer applications
Skill in:
- Using good professional judgment for the welfare and safety of our consumers
- Providing excellent and timely customer service
- Performing a variety of duties, often changing from one task to another
Ability to:
- Collaborative: Approaches all situations with a teamwork and solution-focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives
- Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
- Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write, and understand the English
- Effectively speak, write, and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information
- Work independently
