Kitchen Help is responsible for assisting with food preparation, with accountability for:
• Ensuring Workability, Intensity & Integrity
• Performing Back of House (BOH) responsibilities as directed by Cook
• Preparing rice and chow mein
• Performing cleaning and sanitizing tasks
Essential functions:
The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.
Descriptions
People
• Culture: Lives and cultivates Panda’s Mission, Culture, and Values to ensure the 2020 vision is
alive and in action.
• Work Environment: Participates in creating a safe and empowering environment for Team Panda to listen, appreciate and challenge each other. May propose ways to improve processes.
Guest
• Exceptional Guest Experience: Builds emotional connection with Guests through Food,
Service & Ambiance. Assists with all food preparation to meet Guest needs. Cooks or heats items that require the deep fryer, steamer, grill or microwave, including rice and chow mein,
• Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work safety, and sanitation requirements.
• Operations: Upholds high Operations Standards and being the Best. Operates all kitchen equipment, including the Chinese knife and wok, following proper procedures and safety guidelines. Organizes and properly stocks storage area for utensils and other food and non- food items. May perform Counter Help (FOH) responsibilities as needed.
JOB REQUIREMENTS:
Education and Experience:
• Some high school
• Prefer some Operations experience
Food Safety:
• Local/municipal requirements, such as Food Handler certification, acquired at applicant’s
own expense
REVISED 4/08/19
KNOWLEDGE, SKILLS, AND ABILITIES:
• Embody Panda’s Mission, Values, Culture, and Environment
• Basic understanding of all Operations practices and concepts
• Basic knowledge of recipes and cooking activities
• Ability to cook rice and chow mein and learn to cook some entrees
• Ability to learn basic FOH responsibilities
• Understanding of work and food safety and application of the work and food safety checklists
• Understanding of proper procedures for handling cleaning chemicals
• Be a Team Builder by being a Trusted Leader
• Be a champion in Community Outreach
• Embraces change and continuous learning
COMPETENCIES:
The following are Panda Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold):
• Self Knowledge
• Customer Focus
• Interpersonal Savvy
• Drive for Results
• Career Ambition
• Integrity and Trust
SUCCESS MEASURES:
• Contribute to building and sustaining the Panda Mission and Culture
• Perform assigned responsibilities according to standard Operations practice
• Consistently earn positive feedback from store Associates and Operations Leader
CAREER PROGRESSION:
The following job titles or job categories are examples of potential career opportunities and are not intended as a guarantee of promotion. These career paths can change at any time.
• Cook
WORK ENVIRONMENT:
Store Conditions:
• Counter areas often hot with steam from induction table
• Hot kitchens with high noise levels
• Limited work space depending on location
Physical Requirements:
• Remains standing for long periods of time
• Reaches across counter tops measured at 36 inches
• Occasionally reaches high storage shelving with use of step ladder
• Performs repetitive tasks
• Cross training may include use of Chinese cook knife, wok, and other restaurant equipment
• Works efficiently in a fast paced environment with hot and cold foods
