CLASSIFICATION DETAILS
DEPARTMENT: Community Mental Health
HIRING AUTHORITY: Chief Executive Officer
FLSA STATUS: Exempt
EMPLOYMENT RELATIONSHIP: At-will
CURRENT HOURS AND STARTING TIME: Full-time position (37.5 hours per week) The starting time for this position is 8:30 a.m.
GENERAL SUMMARY:
Under limited direction, manages the operations of the Clinical Informatics Division, including directing and managing staff. Oversees the implementation of electronic medical records and data reporting systems to manage and communicate data and information in a clinical setting. Facilitates the integration of data and information to support persons served and the healthcare team.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Designs informatics solutions and technology to support all areas of healthcare delivery, including the direct provision of care and establishing effective systems.
Evaluates current workflow to formulate outcomes for groups and organizational processes.
Develops processes and policies on informatics best practices.
Oversees the training of Macomb County Community Mental Health (MCCMH) staff in the use of electronic medical records and data reporting systems.
Uses informatics to promote staff involvement in planning, decision-making, and evaluating outcomes.
Applies professional standards of care, scientific evidence, and practices to evaluate healthcare programs across the care continuum.
Collaborates with stakeholders to ensure effective communication and coordination of activities to promote accountability and appropriate use of data.
Participates in the implementation of clinical information and management systems.
Builds professional relationships to leverage best practices, evaluate emerging technologies and educate end-users.
Prepares health information technology system evaluations for selection and use.
Monitors outcomes and evaluates user adoption of current and newly implemented health information technology.
Applies appropriate methods of identifying information and technical requirements to assist end-users.
Integrates quality improvement methodologies to improve workflow, changes in health information technology, regulations, and standards in a healthcare setting.
Acts as a change agent in the identification, development, planning, implementation, adoption, and measurement of informatics strategies to support quality care and professional practice.
Partners with quality, clinical, and leadership teams to address organization priorities.
Analyzes and evaluates health information technology and recommends revisions of clinical systems, processes, and workflow to ensure positive outcomes.
Develops and implements appropriate service delivery in collaboration with IT leadership in defining, delivering, and improving services for the organization and consumers.
Operates an automobile to perform assigned job functions.
Performs related duties as assigned.
QUALIFICATIONS
Required Education and Experience
- Master’s degree from an accredited college or university in Public Health, Health Information Technology, Informatics, Nursing, or related field
- Five (5) years of experience overseeing and accessing informatics in a healthcare setting
- Three (3) years of experience in staff supervision and management
Preferred Education and Experience
- Experience in data analytics, data science tools such as R, PowerBI, Python (Pandas, NumPy, SciPy), SQL Server Analysis Services
Required Licenses or Certifications
- Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
Preferred Licenses or Certifications
- Licensed by the Michigan Board of Nursing to practice as a Registered Nurse
- Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Implementation of clinical information and management systems
- Generating, extracting, and analyzing data from SQL servers
- Applicable computer applications
- Standard business and healthcare software, statistical analysis, report writing, spreadsheets, and word processing
Skill in:
- Using good professional judgment for the welfare and safety of consumers
- Training principles for diversified populations
- Problem-solving and decision-making
- Organization and time management
- Assigning, prioritizing, monitoring, and reviewing work assignments
Ability to:
- Collaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives
- Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
- Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
- Demonstrate proficient problem-solving skills and decision-making skills in support of transformational initiatives
- Prepare reports for stakeholders
- Present complex material orally and in writing to diverse audiences
- Apply advanced analytics capabilities to derive insights from a combination of unstructured, semi-structured, and structured data
- Supervise and direct the work of staff
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write, and understand the English
- Effectively speak, write, and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information
- Work independently
