Job Summary
Leads the response for any calls that involve behavioral health patients, based on extensive de-escalation training. Responsible for rounding in all hospital departments to assess risk and building working relationship. Patrols hospital buildings and grounds to detect or deter criminal activity and unsafe conditions. Responds to emergency situations, calls for service and other requests for assistance. Provides supports for safe and efficient parking and transportation services. Expansion of a skill set, in- regards to de-escalation, redirection, and communication A deeper knowledge / understanding regarding communication with individuals with mental illnesses, communication with juveniles, and cultural differences. Trained and proficient in the different mental illnesses and understanding how the mind works. Cultural, socio-economic differences. An understanding and working within the boundaries of a healthcare environment to reach mutually beneficial goals.
Essential Functions
Maintains highly visible foot patrols to detect or deter highly volatile situations, fire, accidents, violations of hospital policies and criminal acts.
Documents information on incident reports and other required documents in a thorough, factual and timely manner.
Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas.
Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team.
Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options. Responds to and investigates suspicious, criminal or emergency situations.
Responsible for training new officers systemwide, maintaining training records for new officers that entail all items the officer was training on, as well as their skill level on each items. Collaborates with the Security Training Team and leadership to determine if new officer is proficient.
Responsible for being a part of the response team to calls that involve behavioral health patients.
Continuously engages in ongoing training of industry best practices as far as security, critical incident response, de-escalation training, and training new employees.
Qualifications
Required High School Diploma or equivalent
Preferred Associate's Degree Public Administration or Criminal Justice
5 years of relevant experience related experience Required
Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity. Preferred
At least 21 years of age with valid Michigan driver license. Required
LIC-Driver's License - STATE_MI State of Michigan Upon Hire required
CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days required Or
CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days required
CRT-IAHSS Basic - IAHSS International Association for Healthcare Security and Safety 90 Days required
CRT-Crisis Intervention Training (CIT) - UNKNOWN Unknown Upon Hire required
Physical Demands
Pallet to Waist (6" from floor) > 5 lbs: Occasionally up to 30 lbs
Waist to Waist > 5 lbs: Occasionally up to 30 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 30 lbs
Waist to Overhead > 5 lbs: Seldom up to 10 lbs
Bilateral Carry > 5 lbs: Occasionally up to 25 lbs
Unilateral Carry > 5 lbs: Occasionally up to 10 lbs
Pushing Force > 5 lbs: Occasionally up to 30 lbs
Pulling Force > 5 lbs: Occasionally up to 25 lbs
Sitting: Seldom
Standing: Frequently
Walking: Frequently
Forward Bend - Standing: Occasionally
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Occasionally
Trunk Rotation - Sitting: Seldom
Squat: Seldom
Stair Climbing: Seldom
Ladder Climbing: Seldom
Crawling / Kneeling: Seldom
Reach - Above Shoulder: Occasionally
Reach - at Shoulder or Below: Occasionally
Handling: Frequently
Forceful Grip > 5 lbs: Frequently
Forceful Pinch > 2 lbs: Frequently
Finger/Hand Dexterity: Frequently
Primary Location
SITE - Pennock Hospital - 1009 W Green St - Hastings
Department Name
Security - Pennock
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
12
Hours of Work
6 a.m. to 6 p.m.
Days Worked
Saturday, Sunday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people-including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities-and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.
