Job Details

CLASSIFICATION DETAILS

DEPARTMENT:  Community Mental Health

HIRING AUTHORITY:  Chief Executive Officer  

FLSA STATUS:  Non-exempt        

EMPLOYMENT RELATIONSHIP:  Just cause subject to probationary period 

CURRENT HOURS AND STARTING TIME:  Full-time (37.5 hours per week) position. The current starting time for this position is 8:30 a.m.

GENERAL SUMMARY

Under direction, facilitates prompt and effective coordination of services regarding consumer’s health, medical, case management and medication needs within Macomb County Community Mental Health (MCCMH) programs. Provides direct services to consumers and their families. Provides specialized health care assessments and screenings. Implements program activities. Participates in research and program evaluation to improve health and medication programming coordination.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Promotes the integration of care through the coordination of the consumer’s physical and mental health needs within outpatient and case management programs.

Implements, coordinates, monitors and evaluates services required to meet the mental and physical health needs of consumers in conjunction with goals established with a Person-Centered Plan.

Ensures coordination of health care services across a variety of disciplines with other service providers.

Provides direct clinical nursing services to consumers including, but not limited to, administering injections and dispensing medication, monitoring health care needs, case management, patient care coordination, and transportation of consumers as needed.

Completes initial and ongoing assessments, which include emergency and routine Health Care Assessments.

Provides crisis intervention techniques to stabilize situations as needed.

Establishes and implements treatment plans, utilizing a Person-Centered Plan or a Family-Centered Practice approach.

Completes and maintains record keeping requirements, including case documentation.

Participates in case consultation to confirm diagnosis, makes clinical recommendations, provides appropriate form of treatment and links the consumer and/or family to the appropriate program.

Maintains inventory of agency medications at assigned site(s).

Requests appropriate authorizations for services provided, monitors utilization of services, and requests re-authorization of continuation of service as medically necessary.

Supports MCCMH integrated health interventions by interacting with managed care providers, insurance providers, private physicians, hospital services and other entities pertinent to the health of MCCMH consumers.

Maintains ongoing communication with members of agency staff and contract psychiatric staff.

Develops and shares current information about appropriate consumer resources.

Provides training and educational activities to staff, clients, families, and MCCMH service providers.

Attends and participates in clinic and committee meetings, conferences, and in-service training.

Participates in staff development, planning, agency goal setting, and quality improvement.

Maintains and updates clinical knowledge through readings, in-service training, and other related activities.

Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience

Preferred Education and Experience

• Bachelor’s Degree in Nursing from an accredited college or university
• A minimum of six (6) months of experience working with the mentally ill population 

Required Licenses or Certifications

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Applicable computer applications
• Michigan Mental Health Code
• MCCMH polices, rules, regulations, codes and procedures
• Medicaid Provider Manual
• Modern office procedures, methods and computer equipment 

Skill in:

• Using good professional judgment for the welfare and safety of consumers
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Providing excellent and timely customer service
• Managing timelines and project deadlines 

Ability to:

• Collaborative:  Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives   
• Accountable:  Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily  
• Respectful:  Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
• Work in an environment which embraces the county’s Dignity Campaign
• Effectively speak, write, and understand the English
• Effectively speak, write, and understand a language other than English is preferred
• Understand and carry out oral and/or written instructions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information
• Work independently