CLASSIFICATION DETAILS
DEPARTMENT: Friend of the Court
HIRING AUTHORITY: Chief Circuit Court Judge
FLSA STATUS: Non-exempt - Overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
CURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The starting time for this position is currently 8:00 a.m.
GENERAL SUMMARY:
Under direction, plans, and supervises the work of the clerical support staff. Participates in the interview and selection process. Participates in training and discipline of clerical employees. Liaison between the Michigan Child Support Enforcement System (MiCSES) and the Friend of the Court.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Manages, plans, schedules, assigns and supervises the work assignments of clerical support staff.
Participates in the interview and selection process for hiring clerical support staff.
Monitors and evaluates the performance of the clerical support staff.
Assists in the counsel of other staff members as necessary.
Monitors and addresses staff to ensure departmental policies are adhered to.
Exercises considerable judgment in establishing or adapting work procedures to new situations.
Develops and provides training to clerical support staff.
Oversees imaging activities.
Serves as a liaison between the Michigan Child Support Enforcement System (MiCSES) and the Friend of the Court.
Serves as a liaison to other county departments, including Human Resources and Labor Relations, Finance, Information Technology, Facilities and Operations and Purchasing.
Approves purchase requisitions of office supplies and equipment.
Coordinates Facility and Operations work orders.
Assists in transferring cases from different counties.
Serves as the Local Options Administrator in the Michigan Child Support System.
Responds to requests from Judges, Judicial Service Officers, Referees and the general public as needed.
Assists in the budget process.
Maintains and approves payroll, attendance and vacation records.
Operates an automobile to perform assigned job functions.
Performs related duties as assigned.
QUALIFICATIONS
Required Education and Experience
- High school diploma or General Educational Development (GED) equivalent
- A minimum of five (5) years of progressively responsible clerical experience
Preferred Education and Experience
- Bachelor’s Degree from an accredited college or university in Business, Management or related field
- Previous Friend of the Court experience
- Previous supervisory or management experience
Required Licenses or Certifications
- Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Michigan Child Support Enforcement System, MS Office, Google, OnBase, CourtView and Friend of the Court Tracking System
- Court and Michigan Child Support Enforcement System procedures and requirements
- Modern office procedures, methods and computer equipment
Skill in:
- Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
- Performing a variety of duties, often changing from one task to another of a different nature
Ability to:
- Supervise, direct and organize the work of others
- Make decisions in accordance with laws, ordinances, regulations and established policies and procedures
- Take initiative
- Compile information and prepare written and oral reports
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write and understand the English language
- Effectively speak, write and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information and professional boundaries
- Work independently
