DEPARTMENT: Office of Senior Services
HIRING AUTHORITY: Director
FLSA STATUS: Non-exempt
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
CURRENT HOURS AND STARTING TIME: Part-time (up to 29 hours per week) position. The starting time for this position currently varies. This is a morning shift position, working Monday through Friday, 3 to 4 hour morning shifts between the hours of 8:30 a.m. and 1:00 p.m.
Under direction, assists in portioning and packing meals for the Meals on Wheels Program, serving lunch to Dining Senior Style participants, scheduling speakers, planning activities and holiday parties, completing program paperwork and cleaning; performs related duties as assigned.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Encourages senior participation by creating a pleasant and friendly atmosphere.
Organizes food service operation as required for Meals on Wheels and Dining Senior Style programs.
Portions and package meals for Meals on Wheels Volunteer Driver pick up.
Serves lunch on-site for Dining Senior Style participants.
Cleans site after lunch, including kitchen and dining room.
Ensures compliance with program policies and procedures, grant service standards, health codes and safety regulations.
Schedules regular speakers and plans activities and special events.
Maintains accurate records of necessary documentation for agency and funding source.
Submits weekly and monthly forms in accordance with established procedures.
Utilizes and operates steam table, coffee pots, refrigerator, stove and an oven, electrical heating units to maintain temperature of food.
Attends staff meetings, in-service or trainings as scheduled.
Lifts and carries supplies and equipment that weigh up to 35 pounds.
Operates an automobile while performing assigned duties.
Recruits volunteers from site when assistance is needed.
Provides information and referrals for Aging Network services as needed.
Required Education and Experience
- Possession of a high school diploma or a certification of successful completion of the General Education Development (GED) Test
Required License or Certification
- Possession of a valid Michigan driver's license and operable automobile for authorized departmental travel
Preferred Education and Experience
- Previous customer experience.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
- Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public
- Organizational ability and initiative
- Provide excellent customer service to both internal and external customers with tact and courtesy
- Effectively speak, write and understand the English language
- Speak and understand a language other than English is preferred
- Understand and carry out oral and written directions
- Meet schedules and deadlines of the work
- Accurately organize and maintain paper documents
- Maintain the confidentiality of information and professional boundaries
- Perform low to moderate level clerical/administrative related duties with a high degree of accuracy
- Learn new policies, practices and procedures