CLASSIFICATION DETAILS
As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.
Classification Title: Community and Behavioral Health Administrator
Department: Community Mental Health
Hiring Authority: Chief Executive Officer
FLSA Status: Exempt
Employment Relationship: Just cause subject to probationary period
GENERAL SUMMARY
Under direction, provides expertise, coordination, and monitoring of quality and overall direct operated clinic operations for Macomb County Community Mental Health (MCCMH). Assists Director in clinic quality assurance activities such as on-site monitoring and data analysis. Works closely with clinic supervisors and staff for multiple clinics.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Acts as the project lead for directly operated clinic quality, data collection, reviews, analysis, and corrective action implementation.
Assists in the oversight of clinic daily operations and supervision including appropriate clinic coverage.
Responsible for the effective implementation of best practices of state, federal, and local regulations.
Assists in the implementation of the overall direct operated clinic’s quality plans.
Assists in the implementation of quality improvement including monitoring, data collection, evaluation design, and training of staff.
Maintains clinic organizational standards required for accreditation, third-party payer-provider status, and licensure.
Performs audits of client records and clinical documentation for compliance.
Performs data validation and reviews of client data to ensure the delivery of quality care.
Collaborates on the development of performance improvement plans for all directly operated clinics.
Prepares monthly summaries on program audit findings, trends, and analysis and identifies training needs for directly operated clinics.
Assists in the development and implementation of system improvement training to address deficiencies identified through auditing.
Operates an automobile to perform assigned job functions.
Performs related duties as assigned.
QUALIFICATIONS
Required Education and Experience
- Master’s degree from an accredited college or university in Social Work, Counseling, Psychology, or Doctorate in Psychology or a directly related mental health field
- Three (3) years of experience working in a mental health setting
Preferred Education and Experience
- Experience working in a mental health setting performing quality and operational oversight
- Experience as a supervisor or manager of professional staff
Required Licenses or Certifications
- Licensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC), Limited Licensed Psychologist (LLP), or Licensed Psychologist (LP)
- Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
- Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
Preferred Licenses or Certifications
- Certification with the Michigan Certification Board for Addiction Professionals (MCBAP) or an approved development plan
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Applicable computer applications
- Billing practices for Medicaid, Healthy Michigan, MIHealth Link, and other funding sources
- Third-party insurance procedures and requirements
- Medicare insurance procedures and requirements
- Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) code definitions and uses
- Michigan Mental Health Code and provided services
- Financial information for patient resources
- Credit collection laws and procedures
Skill in:
- Using good professional judgment and following complex directions
- Excellent written and oral presentation skills
- Analyzing information and completing reports
Ability to:
- Collaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, and volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups, or other multi-organizational initiatives
- Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
- Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write, and understand the English language
- Effectively speak, write, and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information and professional boundaries
- Work independently
