Position Summary:
Provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check in processes, direct customer support via phone, electronic communication, and in person and assisting technologists.
Essential Functions and Responsibilities
:
Collects proper patient identification, verifies, and processes patient registration data and test order/entry into hospital information system.
Manages scheduled patients to appropriate imaging area including procedure verification, appropriate diagnoses, correct demographic information as well as test prep information.
Manages inbound calls from physicians and patients/families.
Performs general clerical activities such as answering telephone calls, running computer print reports, providing support for film library, and scheduling patients.
May transport patients to and from the department, assist technologists during testing.
Maintains supplies and equipment.
Performs other related duties as required and directed.
Qualifications:
Required:
Preferred:
- Previous training or one year of experience in a related medical environment.
