We are accepting applications for clerical positions throughout Kent County. Candidates who apply through this posting will be considered after completion of our evidence-based selection steps. Please monitor the email listed your employment application for further instructions (including junk/spam folders).
The successful candidates will perform a variety of clerical support functions for their department or unit ranging in complexity based upon the position. Duties may include opening and sorting mail, receipting and processing payments, filing and data entry, assisting the public over the phone and in person to answer a variety of routine and complex questions regarding legal matters, account information and general requests for information. Work processes require the application of substantive and procedural knowledge of internal and external rules, regulations, requirements and protocols related to the work of the department or unit. Work is performed under general supervision with some latitude for independent judgment and action.
As vacancies arise, County departments will be presented with applications from this posting to consider for interview. If you are selected for interview, you will receive an invitation with information about the specific position including the department, job description, starting rate of pay and additional details. If you would like to learn more about our various County departments, visit the following link: Departments & Officials | Kent County, Michigan (accesskent.com).
Clerical positions within departments may include: Clerk I/II/III, Clerk Typist II, Client Services Representative, Court Clerk/Legal Clerk, Circuit Court Clerk, Judicial Clerk, Administrative Specialist, Senior Administrative Specialist, Account Clerk I/II/III, Collections Clerk I/II/III, Docket Clerk, Senior Docket Clerk, Human Resources Technician, Property Clerk, Abstract/Title Clerk II.
*Job location depends on the department. Starting pay rate will vary based on position and bargaining unit. For additional information about compensation and benefits, visit the following links:
Kent County 2023 Benefits Book (Download PDF reader)
High school diploma or equivalent combined with one year of clerical experience. Exceptional customer service and phone skills as well as proficiency in the use of Microsoft Office applications are required.
The successful candidate must have the ability to perform in a high-volume environment and utilize effective conflict resolution skills to serve clientele in a tactful, objective manner. Strong interpersonal skills, oral and written communication skills and the ability to interact positively with a diverse population is essential.
Coursework in criminal justice, accounting, legal, office management or related fields are highly desired. Some positions may include a typing assessment with a required speed of 40 or 50wpm.