Adecco is assisting a local client who is looking for an IT Support candidate! This is with a growing company in the autonomous field!
This is a contract position! Must be open to working in the office
Pay ranges $30-$35/hour based on experience.
What you'll do:
Support the user community via service desk tickets, walk up, email and chat
Ensure that all requests from users are logged and escalation procedures are followed
Manage desktop/software assets
Assist Network Operations team with troubleshooting of network issues
Assist Network Engineering team with deployment of network devices
Install, move, add and change user desktops, laptops and tablets
Identify, investigate and research user questions and problems as well as isolate, resolve or escalate information systems problems
Install and configure Linux desktop computer system hardware and software (including operating system and applications software)
Install and configure printers and various network connected equipment
Develop technical guidelines and document processes for desktop support area
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
What you'll need to succeed:
Proven strong analytical and problem solving skills
3+ years of IT desktop support experience for Ubuntu Linux, Apple MacOS
5+ years of overall IT support experience
Strong familiarity with G-Suite, Zoom, Slack and other collaboration platforms
Experience with automated desktop deployments using modern configuration management systems
Advanced understanding of Wired and Wireless Networking concepts, general troubleshooting steps and network tools
JIRA, JAMF, Okta, Zoom and Splunk experience is desirable
Extensive knowledge of computer hardware
Demonstrated ability to work independently and multi-task in an environment of changing priorities
Demonstrated ability to effectively collaborate and coordinate across geographically distributed teams
Experience working in a fast-paced support role If you are interested in learning more, please APPLY NOW!!!!
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records