TITLE OF POSITION: Career Coach – Out of School Youth (OSY)
MINIMUM QUALIFICATIONS: - Bachelor’s Degree with preferred emphasis in Human Services
- Able to work with diverse populations
- Proven record of excellent customer service
- Ability to read and interpret documents
- Demonstrate good communication and organizational skills
- Proficiency in public speaking
- Experience with Office/TEAMS, Edmentum, ZOOM, DocuSign, Internet, Email
- Team player
PREFERRED QUALIFICATIONS: - Previous successful experience working with Michigan Works! Programs
- Previous experience working with at-risk youth with barriers to employment
- Knowledge of Great Lakes Bay Region and specifically Isabella County
- Knowledge of Workforce Innovation & Opportunity Act (WIOA) programs
DIRECTLY RESPONSIBLE TO: Senior Program Manager
DUTIES AND RESPONSIBILITIES:
- Recruit participants for enrollment into WIOA Out of School (OSY) program.
- Determine eligibility and suitability for WIOA OSY Program
- Enrollment and engagement of WIOA OSY Participants
- Provide follow-up services for WIOA OSY Completers
- Assist individuals with career exploration, assessments, barrier removal, GED/HS completion and/or post-secondary training
to obtain self-sufficient employment
- Facilitate employability skills workshops – both in-person and virtually
- Ensure the WIOA Youth 14 Elements are offered and available to all OSY enrollments
- Ability to recruit and set up work experience sites for the OSY
- Schedule and arrange Talent Tours
- Development of Individual Service Strategies (ISS) and ISS Action Plans
- Ability to help job seekers with resumes and cover letters, including proofreading
- Work front desk to assist in covering office opening duties and lunches in the Michigan Works! Service Center
- Answer telephones and provide job seeker assistance to walk in customers
- Maintain professional image
- Proficient with the use of computers, Office/TEAMS, Edmentum, ZOOM, DocuSign, Internet & Email
- Have knowledge of local community service agencies and resources in the Great Lakes Bay Region and specifically
Gratiot/Isabella Counties
- Have knowledge of agencies/services provided at Michigan Works!
- Participate and contribute to committee work/ teamwork, willing to learn and use Goal4It Career Coach processes and
strategies.
- Other duties as assigned
Compensation: Per Contract
Apply to: Send letter of interest and resume to Chelsea Giles, Human Resources, Gratiot-Isabella RESD, 1131 East
Center Street, P.O. Box 310, Ithaca, MI 48847-0310 or email [email protected].
