Versiti was founded with the belief that together, our blood centers can better serve patients' urgent need for life-saving healthcare. We love what we do, and we're looking for passionate individuals to join the Versiti family. We foster a diverse environment that affirms each employee's dignity and worth, and we offer a chance to work with a team of compassionate people who provide lifesaving blood to our communities on a daily basis.
What you can expect in this position:
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. esponsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
What you will do:
equipment and arrives at site on time.
Understands and performs to all applicable regulatory and compliance requirements.
Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.
Treats donors with customer service excellence, presenting a positive image.
Recognizes when the customer is distressed and responds appropriately with tact.
Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
Prepares collection site and performs set up, including technology systems (may include quality control).
Performs donor screening (collects donor histories) and mini-physical.
Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
Recruits and converts donors for automation.
May prepare and pack units for transport.
Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.
Rebooks donors for future donation appointments.
Travels to other local collection sites, as determined by business need.
Requires evening, weekend and holiday work hours.
Creates a safe environment for donors and staff members.
Operates and performs routine maintenance on equipment including troubleshooting.
Maintains product integrity and ensures proper identification of all donors.
Completes department records and maintains organization, as needed.
May participate in validation of new processes or new equipment.
Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.
Other duties, as assigned.
What you will need:
High school diploma or GED
1 or more years relevant people facing experience preferred.
Typically requires less than 1 year of job-related experience.
All new employees must be fully vaccinated within 60-days of employment
This position works Thursday - Monday.
Hours range from 4am start to a 10pm finish. Depending on the blood drive schedule. 35-40 hours per week.
Evening and Weekend shift differential available
Federal Motor Carrier Safety Regulations
This job is subject to the Federal Motor Carrier Safety Regulations and is designated as a DOT safety-sensitive position and is subject to meeting the requirements of 49 CFR Part 40 (drug and alcohol testing) and Part 391 (physical health, professional experience and motor vehicle record).
Skills and Knowledge
Valid CDL with air brakes endorsement (B).
Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job.
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
Must have basic mathematical aptitude.
Ability to apply judgment to written or oral instructions.
Ability to organize work to provide productive work flow.
Flexibility to work independently and with a team.
Has strong attention to detail.
Must have good communication skills, including the ability to provide feedback to peers.
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra.
Tools and Technology
Personal Computer (desktop, laptop, tablet).
General office equipment (computer, printer, fax, copy machine).
Vehicle navigation system.
Microsoft Suite (Word, Excel, PowerPoint, Outlook).
Screening equipment including:
Sphygmomanometer (BP cuff)
Phlebotomy collection equipment including:
When you will work:
To serve our community, you will work a variable schedule including early mornings, late days/evenings, weekends and holidays
The good news!!! Staff schedules are posted two to three weeks in advance!
What's in it for you?
Insurance coverage - medical, dental, vision, life
401(k) with company match
Generous paid time off
We are Blood Health Innovators who enhance lives through discovery, diagnosis, and treatment.
We will expand the frontiers of patient health through the... For full info follow application link.
We embrace and encourage diversity in our workforce.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
We participate in eVerify.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are a tobacco/smoke-free workplace.