Works within a designated territory to drive new business growth and account penetration within the parenteral market segment by effectively selling the company's contract services. Responsible to develop and manage key business relationship with commercial clients, through understanding the client's organization and business needs, to maximize client service and satisfaction in the overall best interest of GRAM. Additionally, the Sr. BDM may supervise, coach and mentor a Business Development team under the direction of the VP of Business Development. Being in this leadership role a Senior BDM is an advocate for both the company and the employee. This position is critical in the development of new business, developing and implementing strategy and nurture the customer relationship.
ESSENTIAL DUTIES & RESPONSIBILITIES
Research, identify and generate new business from multiple sources including cold calling and inbound leads from the company website, active membership and networking in industry events.
Ensure development and expertise of his/her territory.
Maintain lead generation using strategic and consultative selling techniques, including methods to define the client's key value drivers. Ensure the leads is taken through the full sales process from prospecting to closing. Includes lead generation, follow-up activity, negotiations and closing.
Own the customer relationship, drive continuous improvement, and communicate customer needs internally. Collaborate internally and externally to facilitate the development of profitable business and sustainable relationships.
Maintain accurate customer data and updates to the Customer Relationship Management system (Sales Force). Generate timely reports (i.e. activity reports, metrics, sales targets or forecasts) as requested.
Understand the proposal process, including proposal review, pricing and submission to client.
Keep informed of competitive activities and develops relationships with competitors to foster referred business.
Participate in trade shows and conventions as required.
Review proposals prior to final review by VP of Business Development.
Lead negotiation, under the direction of VP of Business Development and legal counsel of Mutual Non-Disclosure Agreement and Clinical/Commercial Supply Agreements.
Manage business relationship with key accounts through understanding the client's organization and business needs in addition to understanding the GRAM perspective related to the client's business.
Ensure that expected service levels are being provided and that required planning and technical.
information is being exchanged appropriately between organizations.
Assist BD team with resolution of issues with the client through coordination and collaboration of internal functional resources to identify, propose and carry out an efficient plan to settle the issue, while protecting GRAM interests and image.
Facilitate teleconferences and business review meetings as required.
Facilitate effective communication for new project requirements through meetings, including customer site visits.
Ensure team's timely completion and compliance with cGMP and all other relevant company training requirements.
With direction of the VP of Business Development, provides supervision, coaching, mentoring, and feedback to BD team.
Ensure new employees are oriented to the organization, its policies, facilities, etc.
Ensure required training of all team member is complete and up-to-date.
Facilitate annual reviews and one-on-one meetings under the direction from VP of Business Development.
Responsible for scheduling team meetings as required.
Capable to lead and collaborate with various stakeholders.
Support GRAM's Core Values of Quality, Service, Collaboration, and Courage.
Support Agency, customer and vendor audits as needed.
Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Perform all other tasks, projects, and duties as assigned.
DESIRED SKILLS & ABILITIES
Ability to influence others to reach agreements and adopt a course of action.
Ability to adapt to a changing environment quickly and work within and deliver critical timeline.
Ability to serve as the client advocate while balancing GRAM's requirements and priorities.
Ability to identify market opportunities for new and existing clients and/or products. Take action accordingly and dare to take risks.
Superior communication and presentation skills, both verbal and written; fluent in the English language. Demonstration of active listening skills.
Communicating with clients and internal customers with challenging issues in a positive manner. Capable of remaining calm while managing challenging issues and maintaining optimistic outlook.
Demonstrated success in the managing of multiple projects in a customer service environment.
Demonstrated strong analytical and organizational skills with a business perspective and result oriented.
Dynamic, self-motivated, pro-active approach to taking on challenging assignments.
Demonstrate collaborative approach resulting in well-connected relationships.
Operates with a sense of ownership and accountability.
Energetic, self-motivated, organized individual who is accustomed to working in a deadline-focused, high-pressure entrepreneurial environment.
Results oriented and efficient; acts with a sense of urgency.
Creative and open-minded individual who fosters an environment in which sharing of ideas is encouraged.
Ability to coach and mentor team members.
Demonstrated success as advocate of the company as well as employee.
Ability to oversee the Business Development department and recognize the need for new positions.
Must have proficient computer... For full info follow application link.
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